Job Description

Our PurposeCare family is eligible for the following:

• Medical & Prescription Drug Plan
• Telehealth
• Dental
• Vision
• 401K
• Life Insurance
• Short- & Long-Term Disability Insurance

DUTIES AND RESPONSIBILITIES:

• Enter new patient information
• Verify patient information of all agency records
• Assist with filing, scanning and answering phones as needed
• Perform pre-certification on patients and communicate with clinicians as needed
• Work with intake department as needed to expedite scheduling of new patients
• Maintain confidentiality of all agency records
• Other responsibilities as assigned
• Strong communication skills
• Ability to multitask and prioritize workload in a dynamic, fast-paced environment
• Attention to detail and accuracy
• Work collaboratively with other teams in the department to ensure a seamless workflow
• Maintain proficiency in insurance verifications forms, protocols, procedures, websites and proprietary software
• Perform insurance verification phone calls and web-portal tasks as needed
• Participate cross-functionally with pre-certification tasks as needed

EXPERIENCE:

• Insurance verification experience required
• Experience with Microsoft products: Teams, Excel

WORK ENVIRONMENT/CONDITIONS:

• This role is in an office environment. The ability to work well with others in a shared environment is a must.
• Office encourages Team building and comradery while maintaining a professional work environment.
• Occasional overtime required to perform job functions.

EEOC Statement: All employment decisions at PurposeCare are based on business needs, job requirements, and individual qualifications. Qualified candidates are recruited without regard to age, race, color, national origin, gender, and sex.

Qualifications