Job Description

Job: Vision Expert / Field Service Engineer

Company: Koerber Japan Co., Ltd.

Place: Tokyo, Japan

Ideas need Initiative

KörberKörber is a leading international technology group that has more than 12,000 employees at over 100 locations worldwide. We are the home for entrepreneurs — we turn entrepreneurial thinking into customers success. Körber AG manages the Group and its four Business Areas: Digital, Pharma, Supply Chain and Technologies.

Business Area Pharma: Körber’s Business Area Pharma delivers the difference for companies that need to produce and package medicines quickly, safely, and at the highest level of quality. Thanks to our expertise, decades of experience, and market leadership in many areas, we offer the right solutions for the pharmaceutical and biotech industries.

Koerber Japan / Pharma Machinery Division: We provide solutions and services for local pharmaceutical customers in Japan, with a wide variety of products ranging from full/semi-automatic inspection machines, top load cartoners, blister machines, material handling equipment, isolators, etc.

Job Title: Koerber Japan, located in Tokyo, is seeking a Vison Expert / Field Service Engineer for semi-automatic and fully automatic inspection machines.

Tasks:

• Performs evaluations on customer samples at designated locations in the Tokyo area, at customer premises, or at HQ in Germany depending on the case. Sets up and dismantles evaluation kits if necessary.
• May handle toxic materials depending on the sample. Protective measures must be applied.
• Creates reports after evaluations, by consulting with counterparts at HQ as well as the Körber Japan Sales team.
• Explains and discusses report contents with customers, either remotely or on-site, if required.
• Performs installations, commissioning, validation support, troubleshooting, conversions, and maintenance.
• Supports sales and project managers' activities, including attending customer meetings.
• Reports duty documents (technical reports, customer complaints, etc.) to both external and internal parties.
• Provides training to customers.
• Communicates directly with peers at HQ for technical clarifications.
• Attends internal training at HQ’s factory or customer premises as part of on-the-job training (OJT), in Japan or abroad.

Qualification/Skills:

• Completed vocational training in a technical field, preferably in mechatronics, image processing, electrical engineering, or information electronics.
• Ideally holds a Bachelor’s or Master’s degree in physics or optical systems and has initial professional experience.
• Possesses strong analytical skills and a structured, independent working style.
• Demonstrates strong customer and service orientation along with excellent communication skills.
• Native-level Japanese proficiency and very good written and spoken English.
• Solid PC skills.
• Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
• High level of commitment and flexibility.
• Experience as a vision expert or field service engineer in the pharmaceutical industry, particularly with inspection machines, is a strong plus.
• Understanding of the pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.).
• Ability to work independently as well as collaboratively within an international sales/service team.
• Excellent communication skills and a strong work ethic.

Salary Range:7.0 million JPY – 9.0 million JPY

Preferred age: 25 – 50 years

Leadership experience:Not required

Languages: Japanese / English / (German is a plus but not required)

For questions please contact us via jobs@koerber.com. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.
Please apply exclusively via the “Apply now” button.
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.