Job Description

Job Requisition ID: 11986

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Montreal (QC); Ottawa (ON); Toronto (ON)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 86,816.59 to $ 108,520.74 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role
Join the Infrastructure and Operations Team, in the Virtualization, Storage & Backup Administrator position. In this role, you will be responsible for operating, supporting, and enhancing enterprise IT infrastructure across on‑premises and hybrid environments. You’ll ensure systems remain secure, reliable, and resilient while contributing to infrastructure lifecycle initiatives, automation, and day‑to‑day operational excellence in collaboration with the IT Infrastructure Lead.

What you will do:

• Provide day‑to‑day operational support for enterprise infrastructure services, including compute/virtualization, networking and voice/video, storage and backup, and database platforms.
• Monitor infrastructure performance and availability, troubleshooting issues, resolving incidents, and escalating complex or high‑risk problems as needed.
• Support infrastructure lifecycle and modernization initiatives, including upgrades, refreshes, migrations, and data center or hybrid cloud projects.
• Maintain infrastructure security, backup, and recoverability, supporting patching, vulnerability remediation, disaster recovery testing, and audit activities.
• Develop and maintain automation, tooling, and documentation, including runbooks and post‑implementation validation to ensure service readiness and reliability.
• Collaborate with cross‑functional teams, share technical knowledge, and contribute to continuous improvement and operational excellence.

What you should have:

• A bachelor’s degree in Information Technology, Computer Science, Engineering or a related field.
• A minimum of 5 years of experience in enterprise IT storage and backup administrator role. An equivalent combination of education and/or experience can be considered.
• Hands‑on experience across core infrastructure domains (networking, virtualization, storage/backup, databases).
• Experience supporting on‑premises and hybrid cloud environments.
• An understanding of ITSM processes (incident, problem, change).
• Strong troubleshooting, automation (e.g., PowerShell), and communication skills; certifications are an asset.

Technologies:

• Networking – LAN/WAN, VPNs, firewalls, SD‑WAN, voice/video.
• Virtualization & Compute – VMware, Hyper‑V, Nutanix.
• Cloud & Hybrid – Microsoft Azure, on‑prem/cloud integration.
• Storage & Recovery – Enterprise storage, backup, disaster recovery, Commvault systems and Azure Backup.

It would be great if you also had:

• An exposure to enterprise infrastructure domains such as networking, virtualization, storage/backup, or databases, with awareness of architecture and standards.
• Familiarity with security‑sensitive or regulated environments, including audit, compliance, remediation activities, and basic hybrid cloud concepts.
• Industry certifications and ITIL Foundation (or equivalent service management training) are considered assets.

Posting closing date: Note, the competition will remain active until filled.

Standby and Call Back duties are a requirement of this position and will be subject to CMHC policies, including the Standby and Call Back Pay Procedure.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!