Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

This is a hybrid role, requiring the successful candidate to attend our Tralee office.

SMBC is seeking an experienced and driven VMware Systems Engineer to join our Enterprise Virtualization Group. This is an excellent opportunity for someone with a strong passion for enterprise infrastructure who is eager to build a long-term career within a fast-growing, globally respected financial institution. The successful candidate will play a key role in the design, deployment, and ongoing operation of critical VMware and enterprise infrastructure platforms across the organisation.

The role reports to the Director, Enterprise Virtualization Group

Role Objectives: Delivery

• Install, configure, upgrade, and maintain enterprise infrastructure including servers, storage platforms, networking, and telecommunications equipment.
• Deploy and manage server operating systems, database software, file services, authentication platforms, email servers, backup systems, and firewalls.
• Perform regular hardware and platform upgrades to ensure stability, performance, and security.
• Monitor system performance on a daily basis, proactively identifying risks and optimisation opportunities.
• Provide 2nd/3rd line support for infrastructure-related issues and act as an escalation point for major incidents.
• Participate in incident response and recovery activities for high-severity outages.
• Design, implement, and support VMware infrastructure solutions aligned with enterprise standards.
• Monitor, maintain, and optimise existing VMware environments to ensure high availability and performance.
• Troubleshoot complex performance, capacity, and availability issues across the virtual estate.
• Implement VMware best practices across compute, storage, and networking layers.
• Ensure VMware environments meet security, compliance, and audit requirements.
• Develop, maintain, and improve technical documentation, operational procedures, and runbooks.
• Operate monitoring and reporting tools, including performance, capacity, availability, and access auditing.
• Generate reports on key metrics such as system uptime, resource utilisation, storage capacity, backup performance, and incident trends.
• Support governance, controls, and compliance obligations in a regulated environment.
• Work closely with infrastructure, application, security, and operations teams to ensure seamless integration and service delivery.
• Communicate effectively with both technical and non-technical stakeholders across regions and teams.
• Contribute positively to a collaborative team culture while demonstrating leadership and ownership when required.

Qualifications and Skills

• 3+ years’ experience in VMware administration and engineering within an enterprise environment.
• Knowledge of VMware solutions:
  • vSphere, vCenter, ESXi, vSAN, virtual networking, vRealize/Aria Suite - Operations, Automation, Log Insight
• Understanding of core Operating System concepts:
  
  • CPU, Memory, Storage I/O, Networking
• VMware certification preferred:
  
  • VCA, VCP, VCAP
• Exposure to scripting:
  
  • PowerShell, PowerCLI, Ansible
• Knowledge of storage technologies:
  
  • Fiber Chanel, SAN, NAS, vSAN, vVOLS
• Familiarity with networking fundamentals
• Familiarity with backup & recovery technologies:
  
  • ArcServe, NetBackup, Tivoli, Rubrik, Cohesity, Veeam
• Familiarity with disaster recovery tools & fundamentals:
  • vSphere Replication, SRM, SRDF, Zerto, RPO vs RTO
• Strong verbal and written communication skills, with the ability to engage effectively across technical and business audiences.
• Highly organised with exceptional attention to detail and the ability to manage complex, multi-stream workloads.
• Proven ability to prioritise effectively, meet deadlines, and maintain momentum in a fast-paced, regulated environment.
• Self-motivated and disciplined, with a strong commitment to continuous learning and professional development.
• Collaborative team player who can confidently demonstrate leadership when required.
• High level of personal accountability, ownership, and follow-through, with a track record of delivering results.

Additional Requirements

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.