iScale Solutions

Virtual Wellness Companion

iScale Solutions  •  Republic of the Philippines (Onsite)  •  29 days ago
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Job Description


Key Responsibilities:


Emotional & Social Engagement

  • Conduct scheduled virtual companionship sessions with elderly residents.


  • Engage residents in meaningful conversations that promote emotional well-being and cognitive stimulation.


  • Provide consistent social presence for residents experiencing loneliness or isolation.


  • Connect/ Schedule sessions with families


Behavioral Awareness


  • Recognize and appropriately respond to confusion, agitation, anxiety, or erratic behaviors.


  • Use psychological communication techniques to de-escalate stressful conversations.


  • Maintain calm and supportive interactions with residents who may have memory challenges or mood fluctuations.


Cognitive & Social Stimulation


  • Facilitate light conversation exercises, storytelling, memory discussions, or daily life reflections.


  • Encourage residents to share experiences, memories, and personal stories.


  • Support cognitive engagement through dialogue and social interaction.


Documentation & Observations

  • Maintain structured notes regarding resident mood, engagement levels, and behavioral observations.


  • Report unusual behavioral patterns or concerns to supervisors when appropriate.


  • Tracking productivity real time.


Requirements


Education Requirements


  • Open to undergraduate or graduate-level candidates currently pursuing or holding a degree in Psychology, Behavioral Science, Guidance Counseling, or closely related fields.


  • Candidates must have completed foundational coursework in psychology or behavioral studies (e.g., abnormal psychology, developmental psychology, counseling, or behavioral analysis).


Skills & Competencies


  • Exceptional spoken English


  • Strong emotional intelligence and empathy


  • Ability to remain calm and composed during unpredictable conversations


  • Strong active listening skills


  • Ability to build rapport with elderly individuals from diverse backgrounds


  • Mature communication style and professional demeanor.


Ideal Candidate Profile


  • Has a genuine interest in psychology and human behavior


  • Is comfortable interacting with elderly individuals


  • Demonstrates patience, compassion, and emotional resilience


  • Understands that conversations may sometimes be repetitive, emotional, or unpredictable


  • Can provide consistent warmth and engagement


Work Environment


  • Structured professional environment


  • Scheduled virtual interaction sessions with residents


  • Onsite work set up (We prefer candidates from Mandaluyong, Pasay, nearby cities close to Makati)


Benefits


HMO, FTE, Government Benefits, SL/VL
iScale Solutions

About iScale Solutions

We are constantly looking for the best talent in the market and we aim to offer exciting positions for everyone.

Our Services

1) Team Augmentation

Hire employees in the Philippines, without the difficulties of setting up a local business. We help you identify and recruit the right people. We take care of salaries, taxes, benefits, HR, office space and all other hassles. All you get is a simple, transparent bill.

2) Software Development

We develop complex web, mobile and cloud native applications. Let our Agile experts take your development project to the next level. With thousand of project hours successfully delivered, our team has what it takes to make it happen.

3) BPO

Our Business Process Outsourcing team handles back-office tasks for our customers. We specialize in non-voice, highly skilled processes with a strong price and quality advantage.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Makati, PH
Year Founded
2012
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