Job Description

Hiring Manager: Iraklis Ntakis
Recruiter: Kira Charytoniuk

Virtual Sales Representative (Inside Sales), PI

Location: Athens, Greece

Workmode: Hybrid

About the role: We are seeking a Virtual Sales Representative (Inside Sales) to support our PI Division in Greece. In this role, you will connect with customers through strong verbal and written communication skills, driving new opportunities, and collaborating with field teams to achieve quarterly and annual sales goals.

Your responsibilities will include:

• Take responsibility of a defined territory with an assigned pool of Boston Scientific customers, including existing and potential accounts. Deliver remote channel contacts with the focus on identifying business opportunities and to enhance sales results
• Proactively contacting the assigned customers on a regular basis, mainly by phone, to promote selected products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager
• Develop as professional telesales rep by acquiring working knowledge and selling techniques fundamentals
• Use the sales process, available systems and tools to plan, prepare and drive engagement with the customers, get commitment to buy, negotiate and close successful deals
• When appropriate and requested, collaborate remotely with field territory manager, to support the management of existing or potential customers
• Provide advice and support to assigned customers as well as new customers via remote communication tools, mainly phone and email. Occasionally also via web session or video communication
• Establish remote sustainable and business impactful relationship with any actor (e.g. KOL, physicians, head nurses, economic buyers) being part of the decision-making process of medical device procurements
• Manage and maintain contact and customer information in the CRM tool Salesforce.com by updating and capturing strategic information such as roles & responsibilities, number & type of procedures and customer preferences
• Complete centralized administration tasks relating to all assigned customers (tender, pricing approval, etc.) in collaboration with customer services to provide seamless customer experience
• Manage customer complaints and provide the best support to solve problems following the processes and procedures of the company
• Responsible for shipment to customers of samples, marketing material and any other information required
• Upon request, participate to internal team projects, sales meetings, training programs and conventions
• Represent Boston Scientific values and integrity and respect BSC mission, strategy and structure. Understand and comply with policies, quality standards and processes

Requirements:

• Bachelor’s degree in business or a related field, plus a minimum of 1 year experience in sales or inside sales, or an equivalent combination of education and experience.
• Strong objection-handling and negotiation skills.
• Excellent communication and interpersonal abilities.
• Self-motivated with high energy, enthusiasm, and a strong work ethic.
• Ability to quickly learn new products, programs, and processes.
• Proven ability to build and maintain strong, collaborative relationships with internal and external stakeholders.
• Commitment to customer satisfaction and retention through timely and professional issue resolution.
• Consistent demonstration of professionalism, integrity, and alignment with company values.

Nice to have:

• Εxperience in opportunity qualification, pre-call planning, and effective time management.
• Experience using customer relationship management (CRM) software, such as Salesforce.
• Previous experience in the medical device industry.

What we offer:

• Opportunity to work in a global and impactful role
• Career development in a fast-growing and innovative organization
• Exposure to a collaborative and multicultural environment
• Hybrid work model with flexibility

• An international, dynamic, and innovative working environment

• Access to modern tools and professional development programs

• Career growth opportunities through mentoring, coaching, and global exposure

• Comprehensive benefits package

• Employee Stock Purchase Plan (ESPP)

• Internal events and charity initiatives

Requisition ID: 627719

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn