Job Description

NeoWork is currently seeking a versatile and detail-oriented Virtual Assistant/Logistics Coordinator to join our team. As a Virtual Assistant/Logistics Coordinator, you will provide remote administrative support to our clients while also managing logistics-related tasks.

As an innovative BPO company, NeoWork is dedicated to providing exceptional virtual assistance and logistics services to our clients. As a Virtual Assistant/Logistics Coordinator, you will handle a variety of administrative tasks, such as managing calendars, scheduling appointments, handling email and phone communications, as well as coordinating and tracking logistics activities, including shipment coordination, inventory management, and order processing.

We are looking for someone who is highly organized, proactive, and adept at multitasking. The ideal candidate should have excellent communication skills, problem-solving abilities, and the ability to work independently while demonstrating a high level of professionalism and confidentiality.

Responsibilities

• Manage calendars and schedule appointments
• Handle email and phone communications
• Coordinate and track logistics activities, including shipment coordination, inventory management, and order processing
• Assist with document preparation and data entry
• Conduct research and compile information
• Work closely with vendors, suppliers, and customers to ensure smooth logistics operations
• Assist with other administrative tasks as needed

Requirements

• At least 3+ years of experience as a Virtual Assistant, Logistics Coordinator, or similar role
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Proficiency in using productivity tools and office software
• Knowledge of logistics and supply chain management
• Ability to work independently and prioritize tasks effectively
• High level of professionalism and confidentiality
• Attention to detail and accuracy
• Ability to adapt to changing priorities and handle multiple tasks
• Owned computer or laptop and stable internet connectivity.
• Knowledgeable in Office 360, Google Apps, and client-facing communication.

Benefits

• We provide comprehensive training for all candidates, regardless of their background or previous experience as a VA.
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.