About the Company

We help B2B companies with developer tools, working in the cloud infrastructure space. As the company grows, we're looking to bring on a Virtual Assistant to take ownership of day-to-day administrative and operational support so the founder can focus on the business.

We are looking for a proactive, detail-oriented Virtual Assistant to support our founder primarily with inbox management, calendar management, and event planning, along with light research on existing and prospective customers. This is a full-time role, working Eastern Time hours, with clear room to grow into a broader set of responsibilities as trust is built and the working relationship develops.

Key Responsibilities

Email Management

• Monitor and triage the inbox daily, flagging urgent or high-priority items

• Draft, proofread, and send responses on the founder's behalf where appropriate

• Organize inbox folders/labels and archive or unsubscribe from unnecessary clutter

• Follow up on outstanding emails to keep threads moving

Calendar Management

• Schedule, confirm, and reschedule meetings across time zones

• Proactively resolve scheduling conflicts and keep the calendar up to date

• Prepare the founder with agendas or relevant context ahead of meetings

• Coordinate with external parties to arrange calls and meetings

Event Planning & Research

• Research relevant industry events, conferences, and meetups worth attending or sponsoring

• Handle logistics: registrations, travel coordination, and scheduling around events

• Put together event briefs/summaries with recommendations

Customer & Market Research

• Gather background research on existing customers ahead of check-ins or renewals

• Research potential new customers and compile findings into organized briefs

• Note: this is a research and preparation function only — no cold calling or outbound outreach is required

Project & Issue Tracking

• Support light project and issue tracking in Linear

• Help keep tickets, tasks, and statuses organized and up to date

General Administrative Support

• Take on ad hoc administrative tasks as they come up

• Help build and document simple processes (SOPs) for recurring tasks

• Take on additional responsibilities over time as the role grows

Requirements

• Prior experience with a project management or issue-tracking tool (e.g., Linear, Asana, Jira, Trello); Linear experience is a plus but not required

• Prior experience managing email and calendars for an executive or founder

• Strong written and verbal English communication skills

• Highly organized, with strong attention to detail and follow-through

• Comfortable working independently and learning new tools/processes with minimal hand-holding

• Able to work Eastern Time (ET) hours

Nice to Have

• Experience supporting a startup or tech company

• Familiarity with B2B sales or customer success workflows

• Experience with light research or reporting for outbound/marketing purposes