Position:
Virtual Assistant - Travel Desk

Job Type:
Full – Time (Onsite)

Summary
:

We
are looking for a motivated and detail-oriented individual to join our Travel
Desk team for the Dream Vacation project. The candidate will assist with travel
bookings, customer support, and operational activities, ensuring a seamless
experience for clients.

Key Responsibilities:

• 
  Assist in quotation processing for travel packages
• 
  After learning the process, do the full quotation
  by yourself
• 
  Handle new reservation processing for flights,
  hotels, and cruises
• 
  Manage modification requests and customer calls
• 
  Support group booking coordination
• 
  Perform data entry in the Cruise Control System
• 
  Conduct fare monitoring and update pricing
  information
• 
  Assist with ancillary travel arrangements (flights,
  hotels, add-ons)
• 
  Respond to customer inquiries via email, phone, and
  live chat
• 
  Maintain and update travel itineraries accurately
• 
  Support basic marketing content development
• 
  Ensure accurate documentation and record-keeping in
  CRM/Excel
• 
  Perform general administrative and coordination
  tasks

Requirements

Qualifications and Skills:

• 
  Fresh graduate or up to 1 year of relevant
  experience
• 
  Strong English communication skills (written and
  verbal)
• 
  Basic understanding of travel operations
  (preferred)
• 
  Proficiency in Microsoft Office (Excel, Word,
  PowerPoint)
• 
  Strong attention to detail and organizational
  skills
• 
  Ability to multitask and work in a fast-paced
  environment
• 
  Willingness to learn and adapt
• 
  Ability to work in US time zones

Timings:

• 
  6:00 PM to 3:00
  AM Pakistan Standard Time