Job Description

Virtual Assistant (Remote | Admin, CRM, Operations Support) – U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexible based on client needs)

About the Role

We’re hiring a Virtual Assistant (VA) to provide reliable, high-quality administrative and operational support

This is not just basic admin work — you will:

• Manage calendars and communication
• Maintain CRM and data accuracy
• Support projects and operations
• Ensure nothing falls through the cracks

You are the execution layer that keeps the business organized and moving forward.

What You’ll Own

Administrative Support (Daily Execution)

• Manage calendars, meetings, and scheduling
• Draft and send professional emails and documents
• Prepare meeting notes and track follow-ups
• Ensure priorities are organized and executed

Data & CRM Management

• Maintain records in:
• Spreadsheets
• CRMs (e.g., HubSpot, Salesforce, Zoho)
• Ensure data is:
• Accurate
• Updated
• Organized
• Manage digital filing systems (Google Drive, Dropbox, SharePoint)

Research & Task Execution

• Conduct research on:
• Competitors
• Vendors
• Market insights
• Compile findings into clear summaries or presentations
• Support ad hoc tasks and small projects

Customer & Vendor Support

• Respond to basic client inquiries or route them correctly
• Communicate with vendors and follow up on tasks
• Ensure nothing is delayed due to lack of follow-up

Operations & Project Support

• Assist with:
• Invoicing
• Expense tracking
• Light bookkeeping (if required)
• Maintain project trackers using:
• Asana
• Trello
• Notion
• Monday.com
• Keep tasks and workflows organized

What Makes You a Strong Fit

• You are highly organized and detail-oriented
• You follow up until tasks are completed
• You communicate clearly and professionally
• You learn tools quickly and adapt fast
• You take initiative and anticipate needs
• You can handle multiple priorities without losing structure

Required Experience & Skills

• 1–2 years experience as:
• Virtual Assistant
• Administrative Assistant
• Operations support
• Proficiency in:
• Google Workspace
• Microsoft Office
• Strong time management and organizational skills
• Ability to work independently in a remote environment
• Reliable internet and professional setup

Nice to Have

• Experience with CRMs:
• HubSpot, Salesforce, Zoho
• Familiarity with:
• QuickBooks
• Xero
• Experience supporting:
• Founders
• Startups
• Remote teams
• Experience handling multiple clients or executives

What a Typical Day Looks Like

• Review calendar and inbox, respond to urgent items
• Schedule meetings and manage communications
• Update CRM records and spreadsheets
• Prepare documents and reports
• Conduct research for ongoing tasks
• Follow up with vendors or clients
• Wrap up with status updates and next-day planning

In short:
You ensure everything runs smoothly, stays organized, and gets done on time.

Key Metrics (KPIs)

• Tasks completed accurately and on time
• Calendar and inbox management efficiency
• CRM and data accuracy
• Responsiveness and follow-through
• Client and stakeholder satisfaction

Why This Role Stands Out

• High ownership in day-to-day operations
• Exposure to multiple business functions
• Opportunity to grow into operations or executive roles
• Remote flexibility with structured workflows
• Fast-paced, execution-focused environment

Interview Process

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Practical Task (mock inbox/calendar or research task)
• Client Interview
• Offer & Background Verification

Apply Now

If you:

• Are organized and proactive
• Follow through until completion
• Thrive in remote, fast-paced environments

This role is a strong fit.