Job Description

We are seeking a detail-oriented Virtual Assistant to support the daily operations of our client, an established trucking company operating a fleet of approximately 30 semi-trucks across the United States. Your primary responsibility will be to handle administrative tasks such as email management, filing, onboarding support, and maintaining organized systems, enabling smooth business operations.

Work schedule

• Full-time, 40 hours per week
• 8am to 5pm Central US Timezone

Responsibilities

• Manage daily email correspondence, including drafting, responding, organizing, and prioritizing messages effectively.
• Organize and maintain electronic filing systems, ensuring all vehicle documents and equipment files are updated, accurate, and readily accessible.
• Assist in the pre-onboarding and onboarding processes of new drivers, ensuring all necessary documentation and information is collected and recorded efficiently.
• Ensure consistent follow-up and follow-through on tasks assigned by the client, proactively identifying and addressing any operational needs.
• Support the client with general administrative tasks, system organization, and operational record-keeping.
• Coordinate effectively with existing dispatch teams and other operational staff to support efficient fleet management.

Qualifications

• Proven experience in administrative support, virtual assistance, or a similar role, preferably within the trucking, logistics, or transportation industry.
• Exceptional organizational and time-management skills with meticulous attention to detail.
• Strong written and verbal communication skills, capable of drafting clear, concise emails and managing correspondence professionally.
• Comfortable quickly learning and managing new software tools and business systems.
• Reliable, proactive, and able to work independently while maintaining strong collaboration with remote team members.
• Bachelor’s degree in Business Administration, Logistics, Transportation Management, or related field preferred.

Other requirements

Computer/laptop

Processor: Intel Core i5 or higher

RAM: 8GB or higher

Storage: 256GB SSD or higher Operating

System: Windows 10 or macOS

Display: 13-inch or larger screen size with a resolution of 1920x1080 or higher

Battery Life: Minimum of 8 hours

Internet

10 Mbps download and 5 Mbps upload

Accessories

Webcam

Noise-canceling headset with mic

Work set-up

Professional/presentable background

Quiet and distraction-free area