Job Description

About High Scale

We’re High Scale — a future-focused, data-obsessed agency revolutionizing video advertising on TV and social media. Imagine Amazon’s obsession with efficiency meets SpaceX’s fearless execution.

Our 120-person global team of creatives, strategists, and operators delivers thousands of high-performance campaigns for fashion, beauty, and lifestyle brands every week. With 50,000 sq. ft. of DTLA studios and remote teams across the world, we’re scaling faster than ever—and we need a Virtual Assistant who can keep our engines running smoothly as we prepare to 10x our impact in 2025.

Why This Role Matters

Every great company needs a backbone of organization, precision, and adaptability. As Virtual Assistant, you’ll be the right hand to executives and department leads—streamlining communication, managing priorities, and ensuring no detail slips through the cracks.

Your mission: keep the team moving fast, stay two steps ahead, and make the impossible look effortless.

What You’ll Do

1. Administrative Support

• Manage schedules, meetings, and travel arrangements across multiple time zones.
• Prepare reports, summaries, and follow-ups for internal and client meetings.
• Handle confidential information with discretion and professionalism.

2. Project & Task Management

• Track deliverables, deadlines, and progress across departments.
• Support coordination between creative, production, and leadership teams.
• Maintain organized records and documentation in shared systems (Google Workspace, Notion, Slack, ClickUp, etc.).

3. Communication & Coordination

• Act as a key liaison between team members, clients, and external partners.
• Draft and manage internal communications and correspondence.
• Follow up on pending items to ensure accountability and on-time execution.

4. Operational Support

• Assist with onboarding new team members and updating SOPs.
• Help organize events, team meetings, or remote sessions.
• Conduct light research, data entry, or reporting tasks to support business operations.

5. Optimization & Problem-Solving

• Identify inefficiencies and propose smarter workflows.
• Anticipate team needs before they arise—always thinking two steps ahead.
• Bring creative solutions that make operations smoother and more efficient.

Who You Are

1. Organized & Proactive

• You love structure, lists, and getting things done.
• You’re the kind of person who catches details others miss.

2. Tech-Savvy

• Proficient in Google Workspace, Slack, ClickUp (or similar project management tools).
• Comfortable learning new tools quickly and adapting to digital workflows.

3. Communicative & Professional

• Excellent written and verbal communication skills in English.
• Confident handling internal and client-facing correspondence.

4. Reliable & Confidential

• You handle sensitive information with complete discretion.
• You thrive in fast-paced, high-trust environments.

5. Adaptive & Fast-Paced

• Comfortable working with global teams across multiple time zones.
• Can multitask and prioritize without losing focus or quality.

Perks & Benefits

• Career Growth: Opportunities to grow into operations, project management, or executive support leadership roles.
• Innovation Culture: Be part of a team that moves fast, celebrates wins, and learns from every iteration.
• Global Exposure: Work directly with founders, executives, and clients across the U.S. and international markets.