Job Description

We are seeking a proactive and detail-oriented Virtual Assistant to provide essential administrative support. The ideal candidate will manage inbound calls, schedule appointments, and handle email/text correspondence to ensure smooth daily operations. This role requires excellent communication skills, organizational ability, and comfort with basic productivity tools.

Key Responsibilities

• Handle inbound calls promptly and professionally
• Book and manage appointments, meetings, and reminders
• Respond to emails and text messages on behalf of the company
• Maintain accurate records of communications and schedules
• Provide general administrative support as needed

Requirements

Tools & Software:

• Communication: RingCentral, Skype, Zoom, Microsoft Teams, Slack
• Email & Calendar Management: Gmail/Outlook, Google Calendar, Microsoft Outlook Calendar
• Appointment Scheduling: Calendly, Acuity Scheduling, Google Calendar
• Productivity & Organization: Google Workspace (Docs, Sheets, Drive), Microsoft Office Suite (Word, Excel, Outlook), Notion, Trello, Asana
• Customer Management (basic): HubSpot CRM, Zoho CRM (optional depending on client’s setup)

Qualifications

• Previous experience as a Virtual Assistant, Administrative Assistant, or in a similar role preferred
• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Proficiency in using email, scheduling, and communication tools
• Ability to work independently and manage tasks with minimal supervision
• Professional, reliable, and customer-service oriented

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps
• Backup internet connection with at least 10 Mbps
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam
• A noise-canceling USB headset
• A quiet, dedicated home office space
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits

Workdays: Monday to Thursday, and Saturday

Days Off: Friday and Sunday