Job Description

Looking for Philippines-based candidates

Job Role: Virtual Assistant

Work Schedule: 9 AM - 5 PM AEST, Monday-Friday

Compensation range: $1,500 AUD - $2,000 AUD / Monthly

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be formally employed through an Employer of Record (EOR) arrangement. We are not an outsourcing agency. All of our roles are 100% remote, so you’ll be able to work from home.

Who The Client Is: We operate within the healthcare and biomedical services industry, providing specialised technical support, compliance solutions, and medical equipment services to healthcare providers across a wide range of clinical environments. Our focus is on helping healthcare organisations maintain safe, efficient, and compliant operations through reliable service and industry expertise.

We are looking for a highly organised and proactive Virtual Assistant to support the day-to-day operations of a growing service-based business. This role is focused on administration, invoicing, scheduling support, customer communication, and accounts coordination.

The ideal candidate is detail-oriented, responsive, confident in communicating with customers and technicians, and comfortable working across systems such as Simpro and Xero.

Key Responsibilities:

Operations & Administration

• Daily reporting of all technician jobs completed in Simpro
• Daily invoicing of completed technician jobs through Simpro
• Monitor and manage the general enquiries inbox, responding or triaging as required
• Provide general administrative support across the business
• Assist with booking and scheduling jobs into technician calendars when required
• Communicate with customers and technicians via phone and email regarding bookings and updates
• Initiate troubleshooting procedures for equipment breakdowns and gather all required information before escalation
• Ensure urgent breakdown enquiries receive prompt responses and appropriate documentation
• Accounts & Finance Support
• Mark off paid invoices in Simpro daily
• Follow up outstanding invoices via phone and email
• Assist with accounts administration and maintaining accurate records

Required Skills and Qualifications:

• Previous experience in a Virtual Assistant, Admin, Operations, or Accounts Support role
• Strong written and verbal English communication skills
• Excellent organisational and time management skills
• High attention to detail and ability to multitask
• Confident handling phone and email communication
• Ability to work independently and take initiative
• Experience with Simpro preferred
• Experience with Xero is highly desirable
• Comfortable working in a fast-paced service environment

Work Arrangement & Expectations:

This is a remote role that will be set up via an Employer of Record (EOR) service.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile