Four Seasons Hotels and Resorts

Virtu Senior Bartender

Four Seasons Hotels and Resorts  •  Tokyo, JP (Onsite)  •  6 days ago
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Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Occupying the top floors of a landmark 39-floor tower, Four Seasons Hotel Tokyo at Otemachi seamlessly blends modern high-style design with classical Japanese elements. From tasteful event venues to dynamic dining and drinking spaces, the Hotel offers a unique experience that is distinctively Four Seasons. The Hotel boasts a prime location above Otemachi Station in Tokyo's prominent financial district, right next to the Imperial Palace. The SPA is a tranquil sky-high sanctuary, complete with water features: vitality pools, mist chairs, and traditional Japanese ofuro baths. Dining options range from est, a Michelin-starred contemporary French restaurant, to PIGNETO, which serves authentic Italian cuisine with an al fresco terrace. VIRTÙ, listed on Asia's 50 Best Bars, is an immersive concept bar that harmoniously blends the drinking cultures of two iconic capitals, Paris and Tokyo. THE LOUNGE is the perfect spot for anything from an impromptu business meeting to a glamorous afternoon tea, all enhanced by stunning views of the Imperial Palace Gardens and the breathtaking Tokyo skyline.  

About the role

Serve guest needs by providing exceptional knowledge of Bar drinks/Coffee as well as information regarding preparation methods. バーで提供する飲み物、コーヒーの提供方法に熟知し、卓越した知識をもってサービスすることによって顧客のニーズを満たす。

What you will do:

  • People Functions
    ピープルファンクション

  • Maintain a harmonious and professional relationship with co-workers, supervisors and all departments. 同僚、上司、全ての部門と友好的かつプロとしての関係を維持する。
  • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. EmPactに定めるフォーシーズンズ服務規律と行動規範カテゴリー1およびカテゴリー2の遵守および遂行
  • Confirm guest orders including any special needs or requests from the server using the hotel's point-of-sales system; check completed orders with the guest's original order. ホテルのPOSシステムを使って、サーバーが受けた注文を確認する。ゲスト個別のニーズ、スペシャルリクエストも確認する。ゲストの注文内容とドリンクが合っていることを確認する。
  • Serve and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods; maintain a working knowledge of Bar drinks/Coffee and specialty drinks. バーエリアのゲストにサービスし、注文を取る。各商品の原産地、味、提供方法を興味をそそるよう活き活きと説明する。バーのドリンク、コーヒーおよびスペシャルドリンクについての知識を維持する。
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. ゲストのニーズを察し、満足度を確認し、提案をする。懸念点や、リクエストに迅速かつ適切に対応する。
  • Assist in other areas of the department as needed. /必要に応じ、部署の他の領域も手伝う。
  • Prepare and serve a selection of Bar drinks or Coffee from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards. メニューからバードリンクまたはコーヒーセレクションを準備し、提供する。所定のレシピ、およびフォーシーズンズスタンダードに従い、正しい注ぎ方、ミキシング、ブレンディングすること。
  • To drive innovation and creativity in all outlets guest touch points. アウトレットのゲスト全てとの接点において、イノベーションおよびクリエイティビティを発揮する。
  • Keep and Maintain par levels. /ストックを維持管理する。
  • Perform any additional duties as assigned by the Outlet Manager. その他、アウトレットマネージャーが指示する業務を行う
  • Profit Functions/
    プロフィットファンクション

  • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. 適切かつ正確にゲストの会計をする。現金およびクレジットカード支払いの処理、Voidしたチェック、無料サービス品の適切な決済処理。
  • Product Functions
    プロダクトファンクション

What you bring:

  • High School education or equivalent experience/高校卒業もしくは同程度

    Minimum two years bartending/barista or related work is preferred.
    2年以上のバーテンダー/バリスタ経験があることが望ましい

  • What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• 50%F&B outlet discount for other Four Seasons Hotel in Japan.
• Complimentary Employee Meals
• Social insurance

• Define contribution benefit

• Yearly health checks up

Schedule & Hours:

• 40 working hours per week.

• 10 days off every month except February (9 days)

Four Seasons Hotels and Resorts

About Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com.

For the latest news, visit press.fourseasons.com.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Toronto, CA
Year Founded
Unknown
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