Flight Centre Travel Group

VIP Travel Consultant - FCM - North Sydney, NSW

Flight Centre Travel Group  •  $60k - $90k/yr  •  State of New South Wales, AU (Hybrid)  •  11 days ago
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Job Description

Are you an experienced travel consultant ready to take your career to the next level?

Whether you're already working in corporate travel or you're a seasoned retail consultant looking to make the move into the corporate world, this could be the opportunity you've been waiting for.

FCM Travel is looking for a talented and driven VIP Travel Consultant to join our team - a role where no two days are the same and the standard you deliver genuinely matters.

As a VIP Travel Consultant, you'll be the go-to travel expert for high-profile clients within our large market portfolio. Using your expertise in complex fares and itineraries, you'll deliver seamless, end-to-end travel arrangements, including air, hotel, car, and ground transportation, through Sabre GDS.

This is a role for someone who takes genuine pride in precision, thrives under pressure, and understands that for VIP travellers, the details are everything.

What You’ll Be Doing

  • Managing end-to-end business travel arrangements for VIP corporate clients, including air, hotel, car hire, and ground transportation
  • Applying strong fares knowledge to handle complex itineraries and ticket exchanges with accuracy and efficiency
  • Building and maintaining trusted relationships with key stakeholders across large market organisations
  • Adhering to company procedures, account guidelines, and service standards across ticketing, Phase IVs, and GDS productivity
  • Delivering on all travel requests within designated SLAs, balancing speed with precision
  • Collaborating with your team to ensure every client receives a consistently outstanding experience

What You'll Need:

  • Minimum 2 years' experience in travel consulting or travel management
  • Strong expertise in fares and complex itineraries
  • Excellent GDS proficiency - Sabre experience highly regarded
  • Self-ticketing capability is a definite advantage
  • Experience in high-end corporate travel is highly desirable
  • Exceptional customer service skills and a sharp eye for detail
  • A natural relationship-builder with strong communication and listening skills
  • The ability to work effectively within a fast-paced, collaborative team environment
  • A proactive, positive attitude with solid business acumen

What You'll Enjoy:

OTE over $90,000 (comprising $60,000 base + uncapped monthly incentives) + super, with an initial guarantee of $80,000 + super

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025, Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

At FCM, you'll be part of a global team that's redefining what corporate travel looks like. We invest in our people, celebrate expertise, and create real opportunities for growth. If you're ready to bring your skills to a role where they'll be truly valued – we'd love to hear from you.

Apply now and take your career further!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

#LI-LO1#FCM#LI-Hybrid

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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