Level Entry Job Location Quechan Casino Resort - Winterhaven, CA 92283 Position Type Full Time Salary Range $18.00
We’re looking for a dynamic, people loving VIP Representative to join our casino team! If you thrive in a fast paced environment, love building relationships, and know how to make every guest feel like a high roller, this role is your stage. As a VIP Representative, you will create unforgettable experiences, anticipate player needs, and ensure every visit feels exceptional.
We want someone who’s outgoing, polished, and passionate about delivering top tier service. If you’re ready to bring energy, professionalism, and a touch of glamour to your career, we’d love to meet you.
The VIP Services Representative, reporting to the VIP Service Supervisor, ensures top-tier, personalized service for valued guests throughout their entire experience from pre-arrival to post-visit follow-up. They deliver concierge level hospitality, build strong guest relationships, and work closely with various departments to create seamless, memorable stays while safeguarding guest confidentiality.
High School Diploma or GED required. A minimum of 2 years of direct guest service experience in hospitality or casino environment. Must have strong interpersonal and customer service skills. Applicants must be at least 21 years of age due to gaming license requirements. Bilingual abilities a plus. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license in Arizona and California. Native American preference and/or experience with Native American culture and government preferred. Tribal preference given to qualified tribal members.
Located at 350 Picacho Road in Winterhaven, California, the administration building sits atop Indian Hill overlooking Paradise Casino to the East and the construction of the new Fort Yuma Health Care Center to the North.
Here you will find the offices of the President, Vice-President, and the Tribal Council Members. The Tribal Chambers is also located within the building where meetings with the Tribal Council are held.
Also located within the administration building are the offices for the Tribal Administrator, Tribal Council Secretary, Comptroller, Human Resources, Payroll, Revenue Distribution, Finance, our Grants Writer/Coordinator and Records Retention.
The hours of operation are Monday through Friday, 8:00 a.m. to 12:00 p.m. and 1:00 pm. to 5:00 p.m. The offices are closed between 12:00 p.m. to 1:00 p.m. for lunch break.
Physical Address:
350 Picacho Road
Winterhaven, CA 92283
Mailing Address:
P.O. Box 1899
Yuma, AZ 85366-1899
Phone:
(760) 919-3600
Fax:
(760) 572-2962
