Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a VIP Lounge Representative at The Cosmopolitan, you’ll be the face of elevated service. In this role, you'll greet and assist VIP guests with check-in, check-out, and personalized services. You’ll ensure seamless communication with internal departments to meet guest needs, maintain the lounge’s appearance and amenities, and handle inquiries with professionalism and care. Your knowledge of hotel offerings, from dining to entertainment, will help guests make the most of their stay.
THE STARTING RATE: $22.50 hourly
THE DAY-TO-DAY:
Deliver seamless VIP check-in/out experiences with professionalism and efficiency
Anticipate and fulfill guest needs, ensuring special requests and amenities are handled flawlessly
Resolve guest bills with casino hosts for any additional food, beverages or show tickets
Accurately process payments, post charges/credits, and maintain cash handling standards
Open and close the VIP Lounge daily, managing reports, room assignments, amenities, and key delivery
Serve as a knowledgeable resource for guest inquiries and reservations
THE IDEAL CANDIDATE:
High School Diploma or GED required
1+ years of prior relevant guest service experience required
1+ years of prior relevant experience as a Front Desk Clerk or Concierge preferred
Valid Food Handlers and Alcohol Awareness card required to start
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs, networking opportunities, and community involvement.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx-EntityID=2&jobcode=12858
Are you ready to JOIN THE SHOW? Apply today!
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
