Job Description

Are you passionate about hospitality and do you really like to make others feel at home? Working with us, you will get to relate and meet people from all over the world while building your career. Join us and you will have the opportunity to develop by learning from the best professionals in the field of hospitality. Regardless of the path you follow, we will make sure you feel at home:

Would you like a place that offers you...

• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• Unlimited career opportunities ( both internationally and locally);
• Meal vouchers;
• Medical benefits package;
• 5€ breakfast when staying in any of our European hotels;
• Discounts on food and beverages in all our restaurants and bars;
• Discounts for friends and family;
• Wellness and mental health programs;
• 21 Holiday Days (increases with length of service);
• World class training and development;
• Amazing associates’ parties;
• Bonuses when you recommend your friends to our jobs
• ..and much more

As a Lounge attendant, you will:

• Provide services to guests in the lounge from reception and concierge to food and beverage available in the serving times;
• Ensure the lounge is properly maintained, cleaned and prepared to welcome guests at all times;
• Work with professional attitude and meeting hotel standards;
• Responds to the requests of all guests in the Lounge;
• Stocks and sets up all the self-service areas, sets and clears tables, assists with food service set-up.
• Provide guests with instructions and information about the hotel and local areas of interest.
• Be proactive, always offering services beyond expectations;
• Make sure that the guests' requests are solved and that they are satisfied with the services received;
• Respect JW Marriott standards in interacting with guests and maintain the confidentiality of information;
• Anticipate the needs of guests, pay attention to the verbal and non-verbal cues offered by them, actively seek any opportunity to create a memorable experience;

Our most successful Lounge attendant is someone who has:

• Very good conversational skills in English, a second foreign language is an advantage;
• Passion for hospitality;
• Very good computer skills; knowledge of a hotel management system is an advantage (Opera);
• Customer orientation, ability to solve problems and make decisions;
• Warm, friendly personality;
• Excellent communication skills;
• Team spirit.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.