Ambassador  Hotel Collection

VIP Host (Temporary)

Ambassador Hotel Collection  •  San Diego, CA (Onsite)  •  5 hours ago
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Job Description

Why Work at Hard Rock Hotel San Diego?

Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel’s core values—like “CREATE A RAVING TEAM,” “PLAY HARD,” and “LIVE THE MUSIC”—encourage authenticity, innovation, and standout guest service.

With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it’s a workplace that knows how to celebrate its people. If you're passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice!

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Temporary VIP Host.

  • VIP HOST (Temporary) | HARD ROCK HOTEL SAN DIEGO
  • On-Site | Seasonal Events | Halloween & New Year's Eve

Make Every Guest Feel Like a VIP. Own the Moment. Set the Energy.

Halloween and New Year's Eve are some of the biggest nights of the year at Hard Rock Hotel San Diego. The energy is high, the crowds are ready to celebrate, and our VIP guests expect an experience that feels effortless, personal, and unforgettable.

As a Temporary VIP Host, you'll be at the center of that experience—welcoming VIP guests, anticipating their needs, managing special requests, and making sure every detail is handled with style and professionalism.

If you're naturally charismatic, confident in a high-energy environment, and know how to make people feel genuinely welcomed, this is your moment to take center stage.

  • Your Mission

Create an elevated and personalized experience for VIP guests during Halloween and New Year's Eve by delivering exceptional hospitality, anticipating needs, and ensuring every interaction reflects the energy and service standards of Hard Rock Hotel San Diego.

  • What You'll Do

✅ Welcome VIP guests with a warm, confident, and personalized approach.

✅ Serve as a primary point of contact for assigned VIP guests throughout the event.

✅ Anticipate guest needs and proactively assist with requests, questions, and special accommodations.

✅ Build genuine connections with guests while maintaining a polished and professional presence.

✅ Coordinate VIP arrivals, seating, table assignments, amenities, and special requests as directed.

✅ Maintain regular communication with Managers, Servers, Bartenders, Security, and other departments to ensure seamless VIP service.

✅ Monitor VIP areas and ensure guests receive attentive, timely, and personalized service.

✅ Respond to guest concerns with professionalism, urgency, and a solutions-first mindset.

✅ Communicate important guest information and special requests accurately to the appropriate team members.

✅ Maintain awareness of event schedules, entertainment, restaurant operations, and VIP programming.

✅ Help create an energetic but controlled environment where guests can celebrate while receiving elevated service.

✅ Protect guest privacy and handle sensitive guest information with discretion.

✅ Assist with special events, promotional activities, and other VIP experiences as directed by management.

✅ Maintain a polished appearance and professional demeanor throughout every shift.

  • You're a Great Fit If You…

✨ Have previous VIP hosting, nightlife, restaurant, hotel, event, or guest-service experience.

✨ Are naturally outgoing, personable, and confident engaging with guests.

✨ Know how to read a room and anticipate what guests need before they have to ask.

✨ Can remain composed, professional, and solutions-focused in a high-volume environment.

✨ Communicate clearly and confidently with guests, coworkers, and leadership.

✨ Have strong attention to detail and understand that the little things can make a big impression.

✨ Are comfortable interacting with high-profile, VIP, and repeat guests with discretion and professionalism.

✨ Bring positive energy without losing sight of service standards.

✨ Are flexible and available to work evenings, late nights, weekends, holidays, Halloween, and New Year's Eve.

✨ Understand that when you're on the floor, you are part of the Hard Rock experience.

  • Experience & Qualifications
  • Previous experience in hospitality, VIP hosting, nightlife, restaurants, hotels, events, or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to remain professional and composed in a high-energy environment.
  • Ability to handle confidential or sensitive guest information with discretion.
  • Must maintain a polished appearance and meet professional dress requirements.
  • Must be available for scheduled Halloween and New Year's Eve events.
  • Physical Requirements
  • Ability to stand and walk throughout an extended shift.
  • Ability to move throughout guest areas, event spaces, and the property as needed.
  • Ability to work in a fast-paced environment with exposure to crowds, music, and elevated noise levels.
  • Why Join Hard Rock Hotel San Diego?
  • VIP Experience: Be at the center of two of the biggest celebration nights of the year.
  • Legendary Brand: Represent an iconic global brand built around music, culture, individuality, and unforgettable experiences.
  • Center Stage Downtown: Work in the heart of the Gaslamp Quarter during some of San Diego's most exciting nights.

✨ Make an Impression: Create memorable experiences for VIP guests and become part of the moments they'll remember long after the celebration ends.

  • Rockstar Team: Work alongside an energetic hospitality team where everyone plays a role in creating an unforgettable night.
  • Let's Make It Legendary

If you know how to make people feel welcome, love the energy of a great celebration, and have what it takes to deliver elevated hospitality when the spotlight is on, Hard Rock Hotel San Diego is ready for you.

Halloween. New Year's Eve. Two unforgettable nights.

Bring the energy. Own the experience. Make it legendary.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Privacy Notice:Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.

Ambassador  Hotel Collection

About Ambassador Hotel Collection

Historically significant. Meticulously preserved. Utterly contemporary.

Each of the historic properties the Ambassador Hotel Collection presents was conceived to be a seamless marriage of historic splendor and modern luxury.

“I can look at the shell of a building and see its potential, both structurally and in the competitive environment,” says Ambassador chairman Paul M. Coury. “Every building has a unique quality you must be true to as you endeavor to merge original architectural integrity and neighborhood with modern luxury amenities...”

This faithful attention to detail is perfectly reflected in the personalized attention that a guest encounters at each Ambassador Hotel in Tulsa, Oklahoma, Kansas City, Missouri, Wichita, Kansas and Oklahoma City, Oklahoma. Think of it as grand style and service on a truly intimate scale.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Tulsa, OK
Year Founded
1997
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