Job Description

• Serve as the primary point of contact for VIP guests, delivering a warm, professional, and highly personalized hosting experience.
• Build and maintain strong relationships with both new and returning VIP guests to drive repeat visits and long-term brand loyalty.
• Proactively generate revenue through table and bottle sales, consistently meeting or exceeding individual sales targets.
• Work closely with Operations, Bar, and Floor teams to ensure seamless execution of VIP table service.
• Proactively engage and approach new guests to build relationships and identify potential VIP clientele.
• Handle guest feedback and concerns with discretion, professionalism, and efficiency, escalating issues to management when appropriate.
• Represent the brand’s image, values, and service standards at all times while on duty.

Requirements

• Strong interpersonal and communication skills.
• Confident, polished, and well-presented with a natural ability to engage VIP clientele.
• Sales-driven mindset with proven ability to meet targets.
• Ability to work flexible hours, including nights, weekends, and public holidays.
• Calm and professional under pressure in a fast-paced environment.
• Passion for hospitality, nightlife, and premium guest experiences.
• Prior experience in PR, guest relations, nightlife, or hospitality is an advantage.

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided