Job Description

Job Location: Dallas - Hampton House - Dallas, TX 75201
Position Type: Part Time
Salary Range: $25.00 - $35.00 Hourly

Job Category: Restaurant - Food Service

Summary of Position
The VIP Host at Hampton House is the first and last point of contact for our members and guests. Professional, approachable, and detail-oriented, the VIP Host ensures smooth arrivals, organized seating, and consistent hospitality throughout the night. This role requires strong communication, discretion with high-profile clientele, and the ability to coordinate seamlessly with the Hampton House team to deliver a polished and memorable nightlife experience.
Core Values
- Find a Way – Deliver the best solution for every guest and team member.
- Positive Passion – Lead with optimism and enthusiasm.
- Hospitality Excellence – Anticipate, exceed, and personalize the experience for every guest.
- Respect and Care – Foster a safe, inclusive, and welcoming environment.
- Always Teaching, Always Learning – Share knowledge, build others up, and stay adaptable.
Essential Functions
- Serve as the first and last point of contact for Hampton House guests.
- Manage guest lists, VIP tables, reservations, and walk-ins with precision.
- Recognize and warmly welcome frequent members, tastemakers, and VIPs.
- Anticipate and accommodate guest preferences, restrictions, and special requests.
- Read the flow of the room and adjust pace, tone, and presence to match the energy of the night.
- Coordinate with management, bartenders, servers, and security for seamless execution.
- Clearly communicate wait times, seating updates, and VIP placements.
- Lead host stand operations, train and guide new hosts, and delegate responsibilities effectively.
- Maintain accurate guest notes and records in OpenTable and internal systems.
- Assist with bottle presentations, specialty setups, and peak-hour flow as needed.
Atmosphere and Presence
- Bring energy, professionalism, and composure every night.
- Maintain Hampton House’s elevated aesthetic in tone, dress, and demeanor.
- Balance approachability with discretion when serving high-profile clientele.
- Set the tone for guest interactions by creating a polished, welcoming first impression.
Team Collaboration
- Act as a liaison between management, floor staff, and security.
- Ensure smooth communication during peak hours and special events.
- Anticipate team needs and support flow by stepping in as required.
- Share VIP updates and guest insights during pre-shift meetings.
Desired

Qualifications
- 2–3 years of hospitality or nightlife experience (VIP hosting preferred).
- Proven ability to thrive in high-energy, fast-paced environments.
- Strong organizational, multitasking, and leadership skills.
- Excellent verbal communication; bilingual (English/Spanish) a plus.
- Familiarity with upscale dining, cocktails, and nightlife trends.
- Experience with OpenTable or similar guest management platforms.
- Professional presence aligned with Hampton House standards.

Requirements
- Minimum 21 years of age.
- Ability to remain poised and composed in high-volume environments.
- Availability for late nights, weekends, and holidays.
- Able to stand/walk for long shifts; occasional lifting up to 25 lbs.
Compensation
This role operates under Hampton House’s Service Charge pay model. A set service charge is automatically added to guest checks and distributed among eligible front-of-house team members, supporting consistent, commission-based earnings and qualifying for the 7(i) overtime exemption.