Job Description

Level: Experienced
Job Location: Quechan Casino Resort - Winterhaven, CA 92283
Position Type: Full TimeWe’re looking for a dynamic, people loving VIP Host to join our casino team!  If you thrive in a fast-paced environment, love building relationships, and know how to make every guest feel like a high roller, this role is your stage. As a VIP Representative, you will create unforgettable experiences, anticipate player needs, and ensure every visit feels exceptional.
We want someone who’s outgoing, polished, and passionate about delivering top tier service. If you’re ready to bring energy, professionalism, and a touch of glamour to your career, we’d love to meet you.

QualificationsUnder the supervision of the VIP Supervisor, the VIP Host is a professional guest-relations role focused on delivering personalized, high-quality service to high-value casino guests in VIP and premium areas. The role centers on service excellence, operational accuracy, and guest advocacy, while upholding confidentiality, regulatory compliance, and responsible gaming standards. Maintain strict confidentiality regarding guest information and casino operations.
High school diploma or equivalent required; college coursework in hospitality, business, or related fields preferred. Two or more years of casino guest service experience, or related field required. Prior VIP Host experience preferred. Strong communication and interpersonal skills with the ability to engage diverse guests. Ability to work flexible hours including nights, weekends, and holidays. Professional appearance and demeanor appropriate for a luxury or high-profile environment. Bilingual a plus. Must 21 years of age. Must be able to successfully pass a pre-employment drug, background investigation, obtain and maintain suitability for gaming licenses in Arizona and California. Native American preference and/or experience with Native American culture and government preferred.