Job Description

Driving Compliance. Protecting Our Properties. Supporting Operational Excellence.

Rose Associates is seeking a highly organized and detail-oriented Violations Coordinator to oversee compliance tracking and violation resolution across our New York City residential portfolio. This role plays an important part in supporting property operations, ensuring regulatory compliance, and protecting our properties from unnecessary fines, penalties, and legal exposure.

Working closely with property management, asset management, vendors, legal counsel, and city agencies, you'll take ownership of violations from initial issuance through correction and final dismissal. The ideal candidate has a strong understanding of New York City's regulatory landscape, experience navigating agency databases and filing systems, and the ability to manage multiple properties, deadlines, and priorities with accuracy and efficiency.

If you're proactive, resourceful, and thrive in a fast-paced environment where organization and follow-through make a meaningful difference, this is an opportunity to play a key role in supporting Rose Associates' continued success.

The Opportunity

• Manage the day-to-day tracking of open violations across the residential portfolio, including HPD, DOB, ECB/OATH, FDNY, and DEP matters, from initial issuance through correction, certification, and dismissal.
• Regularly review DOB NOW, HPD Online, and ECB/OATH e-filing portals to identify new violations, verify filing accuracy, and flag or dispute erroneous violations as appropriate.
• Develop and maintain comprehensive violations dashboards for each property, tracking open, aging, and resolved items while providing regular updates and reporting to senior management and ownership.
• Partner with property managers, superintendents, maintenance teams, and outside vendors to coordinate corrective actions, ensure timely resolution, and help prevent recurring violations.
• Calendar and monitor hearing dates, prepare supporting documentation, and represent the company at ECB/OATH hearings when appropriate. Coordinate with outside legal counsel and expediters as needed.
• Serve as a primary point of contact for violation-removal expediters, legal counsel, and city agency representatives regarding active violations and compliance matters.
• Organize and maintain comprehensive, audit-ready electronic records, correspondence, violation histories, and certification documentation for each property.

Who We're Looking For

• At least 3 years of experience in New York City residential property management, regulatory compliance, violations processing, or expediting.
• Working knowledge of NYC agency requirements and violation types, including HPD, DOB, ECB/OATH, FDNY, DEP, and DOHMH, with an understanding of applicable correction procedures and hearing processes.
• Hands-on experience navigating DOB NOW, HPD Online, and ECB/OATH e-filing systems.
• Exceptional organizational and time management skills, with the ability to oversee a high volume of violations across multiple properties while maintaining accurate records and meeting critical deadlines.
• Strong written and verbal communication skills, with the ability to communicate effectively and professionally with city agencies, vendors, legal counsel, property teams, and senior management.
• Proficiency in Microsoft Office, particularly Excel, and property management software, including Yardi and RealPage.
• Must be comfortable working on-site and traveling between properties as needed.
• A proactive, self-motivated approach, with the ability to prioritize independently, exercise sound judgment, and remain composed while managing competing deadlines and responsibilities.

Qualifications

• Bachelor's degree in Business, Real Estate, or a related field, or equivalent professional experience.
• Previous experience working for a New York City multifamily property management company, specifically with affordable and rent stabilized portfolios
• Established working relationships with NYC agency representatives, violation-removal expediters, or legal counsel specializing in regulatory compliance.
• Strong understanding of building operations, maintenance, and property management practices.
• Excellent communication, organizational, and problem-solving skills, with the ability to manage competing priorities.
• A proactive, customer-focused approach and the ability to work independently while collaborating effectively with property management and building teams.
• Valid New York State real estate license, or the ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
• Authorization to work in the United States.
• Availability to work weekends, including Saturdays and Sundays as needed.

Compensation & Benefits

$32.69 - $36.06 per hour, plus significant performance-based incentive compensation opportunities, and a comprehensive benefits package.

Why Rose Associates?

Founded in 1925, Rose Associates has spent a century shaping the residential real estate landscape. Today, we own, develop, and operate more than 40,000 residential units across approximately 250 properties, partnering with private owners and institutional investors throughout the Northeast.

As a woman-owned business led by CEO Amy Rose, we pride ourselves on a culture of belonging, inclusion, and professional growth. Our success is driven by the expertise of our people, our commitment to exceptional resident experiences, and our ability to continually evolve in an ever-changing industry.

For the past three years, Rose Associates has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform among its peer group.

Ready to Make Your Mark?

If you're ready to take the next step in your property management career and contribute to the success of exceptional residential communities, we'd love to hear from you!

Work Environment & Equal Employment Opportunity

This is an on-site position requiring regular interaction with property management teams, vendors, agency representatives, and other stakeholders. Responsibilities may include traveling between properties throughout New York City, conducting property visits, and attending agency hearings as needed. Essential job functions may require ascending and descending stairs, navigating varying property environments and conditions, and entering residential areas where domestic pets may be present. Candidates must be able to perform the essential functions of the position, with or without reasonable accommodation.

Rose Associates is an Equal Opportunity Employer committed to providing equal employment opportunities without regard to any characteristic protected by applicable federal, state, or local law. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law. Applicants requiring accommodation during the hiring process may contact Human Resources.

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com.