Job Description

• Hampshire Property Group
• Full time
• On-site accommodation (optional, if required).

About Us

Hampshire Property Group (HPG) is a proudly Australian, family-owned business with over
20 years of experience in creating vibrant lifestyle communities and holiday destinations. With a diverse portfolio of residential and holiday parks, we are committed to maintaining high-quality financial operations that support our growing business.

About the role

Create a thriving community! Do you have a passion for creating a safe, welcoming and well-run residential village?

In this newly created role, you will oversee the daily operations, resident experience, sales and the commercial performance of our Residential Village within Casino

This is a hands‑on role where you will feel high job satisfaction in supporting residents, managing budgets and welcoming new and prospective buyers into the community.

If you enjoy variety, responsibility, and meaningful community impact, this role offers all of that and more.

Key Responsibilities:

• Oversee Village operations in line with policies, rules and legislation
• Manage the end-to-end sales process, including lead management, site tours, CRM, sales contracts, reporting and resident relationships
• Financial and revenue management and reporting of the Village
• Responsibility for office / admin duties across Village
• Handle and resolve customer / resident complaints in a courteous and professional manner, build professional relationships
• In collaboration with the Park Manager, ensure facilities and grounds are maintained to a high standard
• Ensure the village is a safe and harmonious for residents
• Partner with internal teams and external stakeholders to drive strong commercial and sales outcomes
• Develop and deliver positive community culture, and foster local industry partnerships
• Provide market insights and participate in promotional activities to achieve targets

What you need to succeed:

• Previous village management or similar administrative and customer experience is preferred
• Self-motivated and goal-driven to work effectively and perform the sales process effectively
• Sound technology and computer skills, knowledge of CRM or similar system
• Well-developed organisation, administration, and people management skills
• Demonstrated ability to interact and negotiate with stakeholders such as residents in a professional and courteous manner
• Strong knowledge of local area and community connections.
• Strong awareness and demonstrated experience in safe work practices.
• High integrity and values which are aligned with the business
• Valid full Australian driver's license
• First Aid certificate and Police check

What We Offer You

• A rewarding career to make a real difference in a growing business
• Opportunities for development and advancement
• A supportive and collaborative work environment with experienced support professionals and a peer network
• Discounted holiday accommodation at Hampshire Holiday parks across Australia and NZ

Applications
If you are interested and have the skills and experience required, please send through an up-to-date resume along with a short summary about yourself by clicking the Apply Now button.

Recruitment Agencies

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.