Salary: £28,371.20 per annum plus enhancement for weekends and nights
Hours: 40 hours per week, 6am to 2pm or 2 to 10pm and 10pm to 6am on a 7 week rolling rota.
At St Monica Trust, we’re a Bristol-based charity with over 100 years of supporting older people to live fulfilling, independent lives. Our retirement villages are welcoming communities where residents feel safe, connected and valued, and our Village Porters play a key role in making that happen.
As a Village Porter, you’ll be at the heart of daily life on site. You’ll often be the first point of contact for residents, visitors and colleagues, helping to keep everything running smoothly, safely and efficiently.
This is a varied, hands-on role where no two shifts are the same. From responding to emergencies and carrying out patrols, to helping with practical tasks and supporting residents day-to-day, your work will make a real difference to people’s experience of living here.
Village Porters at St Monica Trust undertake a valuable and varied role. They ensure the safety of our residents, staff and external visitors, they respond to incidents and emergencies, and they play their part in the successful day to day running of our service.
The Village Porters are normally the first point of contact at any of our sites. They’re the ones you’ll speak to when you call to gain entry to buildings or meet out-and-about on reassurance patrols. They are known among our residents and staff as having knowledge about our services, buildings and events. Our residents get to know our Village Porters by name and vice versa. A resident sums up their role - “they do the things that happen behind the scenes and can turn their hands to anything…”
The role of Village Porter will deal with anyone coming onto site, closely followed by responding to incidents, fire alarms, reassurance patrols, monitor CCTV and phone calls – as such, basic knowledge of health & safety/fire is essential and basic computer skills. Keeping the team informed of events and incidents is crucial – we’ll be looking for clear written and verbal communication skills and the ability to act promptly and effectively in an emergency. Our Village Porters tell us that you must be “chatty and personable” and “always on alert”.
Due to the nature of the services we provide at St Monica Trust, we will also be looking for an understanding of older people’s needs. Additionally, the wide range of tasks associated with this role (as outlined in the role profile) will require a good level of practical skills and a full UK driving license.
The St Monica Trust provides accommodation, care and support for older people in and around Bristol. The Trust supports a wide variety of people with different needs through our innovative retirement villages and care homes. In addition, our charitable foundation supports older people in the wider region through grants to individuals and partner organisations.
We’re committed to communities where older people flourish and for us this means providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. We call these our three C’s – Connection, Contribution, and Choice.
