Job Description

📢 We’re Hiring: Village Manager

📍 Location: Woomera, SA

🕒 Employment Type: Full-time

💼 Industry: Facility Management, Hospitality and Catering, Accommodation, Defence

💰 Salary: Competitive + Benefits

Be part of something bigger. Be part of ISS.

The opportunity

As Village Manager – Woomera, you will be responsible for the day-to-day leadership of village services at site, ensuring the smooth delivery of accommodation, catering, cleaning, grounds and related occupant services in a secure environment.

This role is ideal for a leader who can balance operational delivery with strategic thinking – someone who can manage competing priorities, lead through systems and processes, build strong stakeholder relationships and continuously improve the village experience.

You will play a key role in maintaining service standards, coordinating multiple service streams, managing financial performance and leading a professional, service-focused team.

What you will do

• Lead the day-to-day delivery of village services across the Woomera site
• Oversee accommodation operations including room allocation, occupancy management and accommodation systems
• Manage RMS systems, reservation platforms and related accommodation service processes
• Coordinate catering operations including food ordering processes, meal service delivery and service standards
• Ensure cleaning, grounds and shared facilities are maintained to required standards
• Manage service providers and site-based operations to ensure services are delivered efficiently and consistently
• Build and maintain strong working relationships with site stakeholders and internal support teams
• Manage site purchasing, budgets, cost control and financial reporting requirements
• Lead, develop and support a multi-disciplinary site-based team
• Drive continuous improvement initiatives to enhance service quality, site experience and operational performance
• Promote a strong safety culture and ensure compliance with all site, client and ISS requirements

What we are looking for

• Experience leading multi-service operations in villages, accommodation, hospitality, Defence or similarly complex environments
• Strong leadership capability with experience managing site-based teams and multiple service streams
• Demonstrated ability to manage budgets, purchasing, reporting and cost control
• Experience using RMS systems, reservation platforms, accommodation systems or similar service tools
• Strong stakeholder management skills with the ability to build trusted working relationships
• A strategic and operational mindset with the ability to plan ahead, solve problems and improve performance
• Strong customer focus and commitment to delivering high service standards
• Excellent communication skills and the ability to work effectively across a range of internal and external stakeholders
• Ability to operate successfully in a secure, regulated and high-accountability environment

To be considered

• Australian Citizenship is required
• Ability to obtain and maintain the required Australian Government Security Clearance
• Ability to meet site and operational requirements

How to Apply:
Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted