Job Description

General information

Entity

Amundi, the leading European asset manager, ranking among the top 10 global players (1), offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. This offering is enhanced with IT tools and services to cover the entire savings value chain. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages close to €2.3 trillion of assets (2). With its six international investment hubs (3), financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape.
Amundi clients benefit from the expertise and advice of 5,500 employees in 35 countries.
Amundi, a trusted partner, working every day in the interest of its clients and society

(1) Source: IPE “Top 500 Asset Managers” published in June 2025, based on assets under management as at 31/12/2024
(2) Amundi data as at 30/06/2025
(3) Paris, London, Dublin, Milan, Tokyo and San Antonio (via our strategic partnership with Victory Capital)

Reference

2025-102764

Publication date

25/02/2026

Business type

Types of Jobs - Marketing & Communication

Complementary business types

Types of Jobs - IT, Digital et Data

Job title

VIE PRAGUE - Customer Journey Specialist M/F

Contract type

VIE Programme

Term (in months)

24

Expected start date

01/10/2025

Management position

No

Job summary

• Map customer journeys and analyze competitor strategies.
• Support development and management of current digital tools and websites for 3 countries CZ, SK, BG.
• Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness.
• Refine customer personas and support content strategy.
• Analyze data, create reports, and improve customer experience.
• Manage tickets in JIRA and ensure data/document accuracy on digital tools.
• Collaborate across Czech and French teams to align strategies.

Position location

Geographical area

Europe, Czech Republic

City

Prague

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

University degree 2nd level, economic or marketing field

Level of minimal experience

0-2 years

Experience

2yrs working half time on similar positions related to digital marketing or investment funds/digital field

Required skills

• Tech savvy, interest in digital apps/online world & marketing in general, interest in investments
• Being independent and highly self-motivated is essential
• Written and spoken English at C1 level
• Ability to simplify complex concepts
• Attention to detail
• Creativity
• Ability to analyze data and draw conclusions to improve tools
• Ability to learn, search for information, and use AI

Technical skills required

• Advanced knowledge of PowerPoint, Word, and Excel
• Familiarity with Google Analytics or similar tool

Languages

English (Fluent)

Languages

Written and spoken English at C1 level is a must; Czech/Slovak/Bulgarian is a big PLUS