CMA CGM

VIE - Global Business Process Excellence Professional - Mumbai

CMA CGM  •  Mumbai, IN (Onsite)  •  3 hours ago
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Job Description

CMA Ships, a subsidiary of the CMA CGM Group, covers all facets of the maritime business: from the fleet management of the vessels to that of the crew members.

CMA Ships is also a team of experts responsible for implementing innovative solutions and making CMA CGM vessels more energy efficient.

THE ROLE

As CMA Ships sets up new fleet teams in India, this V.I.E. provides day-to-day support to those teams on the business-process side. Working alongside the new Mumbai-based fleet teams, the role helps them take ownership of CMA Ships' operating processes and tools, relays their needs and feedback to the relevant departments, and contributes to process improvements, including simple AI-enabled use cases.

This is a junior support and coordination role; project ownership and the technical relationship with the ERP development teams remain with the responsible CMA Ships managers.

WHAT ARE YOU GOING TO DO ?

  • Comply with IMS and all relevant international rules and regulations;
  • Ensure all your duties are in accordance with quality, health, safety, environmental and ethics policies;
  • Support the newly created fleet teams in India in applying CMA Ships' business processes on a day-to-day basis;
  • Help explain, document and roll out operating procedures, good practices and supporting materials to those teams;
  • Collect and relay the business needs, questions and feedback of the India fleet teams to the relevant CMA Ships departments;
  • Ensure the Growth Anticipation Plan coordination and reporting on site;
  • Support audit and investigation teams for HO on site;
  • Contribute to the continuous improvement of business processes, including helping to identify simple AI-enabled use cases (automation, data, decision support), under the guidance of the project owners;
  • Assist in preparing user guides, quick reference sheets and basic training for the fleet teams;
  • Help follow up open points and prepare regular activity reporting for your manager;
  • Be assigned additional tasks and responsibilities as applicable.

WHO ARE WE LOOKING FOR ?

  • Master's degree (engineering school, business school or university) in business, operations, information systems, supply chain or equivalent;
  • Interest in business-process organisation and in the practical use of digital tools, including AI;
  • Comfortable using everyday business software (Word, Excel, PowerPoint) and learning new tools;
  • Fluent English mandatory (working language in India); French an asset.
  • Eligible for the French V.I.E. scheme:
    • aged 18 to 28 inclusive on the date the contract is signed;
    • national of the European Economic Area;
    • in compliance with the national service obligations of the country of origin.
  • First experience or internship in operations, process support or a coordination role is appreciated; a recent graduate profile is welcome.
  • Any exposure to the maritime or shipping environment is a plus.

Come along on CMA CGM’s adventure

CMA CGM

About CMA CGM

The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".

Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.

The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.

CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).

Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.

The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Marseille, FR
Year Founded
1978
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