Job Description

As a Business Analyst, you will support the LATAM region by delivering data-driven insights to enhance retail performance and operational excellence. You will work closely with Retail, Merchandising, Supply Chain, and Store Planning teams to consolidate and analyze data, enabling informed decision-making and supporting strategic initiatives across the region.

Key Accountabilities:

Retail Performance & Business Insights

• Analyze store performance across sales, KPIs, and client development metrics to identify trends and opportunities.
• Build and maintain regular reporting and dashboards to support Retail leaders in performance tracking.
• Partner with Finance and HR to support FTE planning, productivity analysis, and resource optimization.
• Partner with Client Development Manager on CRM analytics.
• Provide actionable recommendations to improve store performance and client experience.
• Support training initiatives by identifying performance gaps and areas for development.

Operational Analysis & Retail Excellence

• Monitor operational KPIs including inventory flow, stock accuracy, and in-store productivity.
• Partner cross-functionally with Supply Chain, Merchandising, and Store Planning to optimize operations.
• Analyze stock performance and support decision-making on allocation, replenishment, and organization.
• Identify inefficiencies and propose data-driven action plans to improve operational performance.
• Track and evaluate retail excellence standards and customer experience indicators.

Cross-Functional Reporting & Projects

• Consolidate and analyze data from multiple departments to provide a comprehensive view of business performance.
• Support regional projects (e.g., store openings, incentives, new tools) through reporting and performance tracking.
• Act as a key point of contact for reporting across LATAM, ensuring consistency and clarity of data.
• Assist in the rollout of tools and systems, including coordination with IT and end-user support.
• Prepare clear and concise presentations for stakeholders, highlighting key insights and recommendations.

Required Qualifications:

• Strong analytical skills with the ability to interpret data and generate insights.
• Advanced Excel skills; knowledge of BI tools (Power BI, Tableau) is a plus.
• Proactive and solution-oriented mindset with strong problem-solving abilities.
• Ability to work cross-functionally and manage multiple stakeholders.
• Strong communication skills with the ability to present data clearly.
• Agile, adaptable, and comfortable in a fast-paced environment.

Preferred Qualifications:

• Previous experience in retail, business analysis, or consulting.
• Exposure to luxury, fashion, or consumer goods industries.
• Understanding of retail operations and client experience.
• Interest in LATAM markets and multicultural environments.
• Spanish and Portuguese language are a plus.