Provides basic account and payment services in accordance with all holding company bank procedures. Provides Legendary Service to meet the needs and expectations of the customer. Uses technology to increase efficiency and accuracy of each transaction. Contributes to a team environment by focusing upon bank and video teller branch results.
Provide accurate, friendly, and professional service to Bank customers through their daily transactions of business including receiving checks and cash for deposit and payment to various holding company accounts via the Video Teller Machine (VTM), verify amounts, and examines checks for proper endorsement, ownership and fraud risk. Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances. Recognize and interpret customer needs and suggests appropriate bank services to assist in meeting its sales goals; actively participate in the department sales program and goal achievement. Demonstrate quality customer service by incorporating the Legendary Service Standards .Perform teller functions in accordance with established bank policies, procedures and regulations. Assist with the daily operations of the Video Teller/ATM areas and other duties as assigned.
Responsible for following teller and operational procedures. Accountable for other tasks as directed. Reports to Video Teller Manager. Work is reviewed by Video Teller Manager.
Daily directions on work comes from various supervisory and training staff. Interacts with other bank employees to complete customer and employee requests. Provides Legendary Service to customers and coworkers, while establishing strong relationships. Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives.
Qualifications
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC.
"Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
