Join Commissionaires!
Join Commissionaires Victoria, the Islands and Yukon, Canada’s premier not-for-profit security provider. Over 90% of our revenue is reinvested into our team members, supporting competitive wages, benefits, and meaningful careers in public safety.
With 22,000+ employees nationwide and more than 800 serving Vancouver Island and Yukon, we deliver customized security solutions to public and private sector clients, including uniformed guard services, mobile response, by-law enforcement, and identification services.
We are seeking a proactive and observant Live Video Monitoring Operator to support real-time video intelligence operations focused on crime prevention, threat deterrence, and incident response.
This role blends technology-enabled monitoring, analytical thinking, and rapid decision-making in a control-room environment. You will identify emerging risks, intervene using on-site audio deterrence when appropriate, and coordinate response actions, including communication with law enforcement when required.
Ideal for someone who stays calm under pressure, thinks critically, and takes decisive action in fast-paced situations.
Schedule & Hours
Schedule: Monday–Friday | 20:00–04:00 (overnight)
Overtime: Occasional, based on operational needs
Wage: $25.25 Plus RSP
Key Responsibilities:
Monitor live video feeds using surveillance platforms, analytics, and AI-assisted detection tools
Identify suspicious activity and execute established prevention and response procedures
Deliver verbal deterrence messaging through on-site audio systems when appropriate
Assess evolving situations and determine appropriate escalation steps
Communicate directly with law enforcement and emergency services when required
Maintain situational awareness across multiple sites and camera views simultaneously
Document incidents, observations, and actions accurately in reporting systems
Verify alerts generated by detection and analytics software
Remain professional and composed during live or high-pressure incidents
Required Skills & Qualifications:
Valid BC Security Worker License (Security Guard/Security Alarm Monitor), or willingness to obtain
Strong attention to detail and ability to monitor multiple feeds simultaneously
Sound decision-making skills and ability to apply procedures consistently
Clear, confident verbal communication skills
Ability to remain calm and effective during time-sensitive situations
Comfortable working with technology-driven monitoring systems
Strong written communication for accurate incident reporting
Ability to follow structured procedures while adapting to dynamic environments
Professionalism, discretion, and reliability
Ability to work independently and collaboratively within a team
BENEFITS AND PERKS:
Commissionaires is Canada’s premier security company and largest private sector employer of veterans. Founded on the core military values of dedication, responsibility and sense of mission, we employ 22,000 people across Canada. We are a private, not-for profit organization providing security, fingerprinting and identification services as well as training, to public and private sector clients. Our mandate is to create meaningful employment opportunities for former members of the Canadian Forces, the Royal Canadian Mounted Police and others who wish to contribute to the security and well-being of Canadians.
https://commissionaires.ca/about
Our roles are critical for the safety and security of Canadians. Our diverse workforce welcomes veterans and reservists, military spouses and family members, and civilians.
Join our team and make a difference in the security industry while building a fulfilling career.
