We have exciting opportunity for a Video Lead to join our team here at Harrods. As Video Lead you are a key stakeholder in implementing Harrods creative vision and ensuring the delivery of world-class luxury video content across campaigns, social, instore and business outputs
In this role, you will lead the delivery of high-impact video content for major campaigns, brand moments, and business-critical projects, personally setting the benchmark for creative excellence, technical accuracy, and professionalism. You will oversee productions from concept through to final edit, ensuring every piece of content meets the highest standards while bringing compelling stories to life across multiple channels.
As the leader of the video team, you will manage and develop videographers and editors, providing coaching, mentorship, and performance support to build capability and foster career growth. You will act as a senior creative approver, driving continuous improvement across the team while championing collaboration, innovation, and operational excellence within the wider Creative Studio, identifying opportunities to improve processes, increase efficiency, and maximise the use of our in-house production facilities.
You are a highly skilled and creative video professional with advanced expertise in filming, editing, colour grading, motion design, and 3D animation. An excellent communicator, you thrive in fast-paced environments, confidently influencing stakeholders, motivating teams, and building strong relationships with everyone from creative colleagues to senior business leaders and high-profile talent.
You have proven experience delivering compelling visual storytelling from concept through to final delivery, managing all aspects of production across studio and location shoots. Combining strong technical knowledge of professional camera systems, Adobe Creative Suite, DaVinci Resolve, Frame.io, and specialist production equipment with commercial awareness and exceptional organisational skills, you can lead teams, solve problems proactively, and consistently produce high-quality content under pressure.
Harrods is one of the world's most iconic luxury retailers, renowned for delivering exceptional experiences to customers from across the globe. As we continue to evolve our business and invest in our people, technology, and capabilities, we remain committed to setting the benchmark for excellence within luxury retail. Our mission is simple: to create extraordinary experiences that inspire and delight, while building a workplace where talented individuals can perform at their very best.
Join us in making the impossible possible. In return, you'll be part of a collaborative and ambitious team where your expertise is valued, your development is supported, and your career opportunities are as unique as your aspirations.
Alongside a rewarding environment, we offer exceptional opportunities to learn, grow, and build a meaningful career across one of the world's most recognised luxury brands.
While this advertisement outlines the experience and capabilities we believe will help you thrive, we recognise that talent comes in many forms. If your experience aligns closely with most of the requirements and you're excited by the opportunity, we'd love to hear from you.
At Harrods, it is the individuality, authenticity, and diversity of our people that make us extraordinary. We welcome applications from all backgrounds, cultures, experiences, and perspectives, creating an inclusive environment where everyone can belong, contribute, and succeed.
What makes you unique makes us exceptional.
To discover more about life at Harrods, search #TogetherHarrods on LinkedIn or follow @togetherharrods on Instagram.
Permanent
Creative Operations (Dawn Hall)

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.