Job Description

Imagine a world where everyone’s full potential is recognized and nurtured.

That’s what we’re building at Acuity Insights.

We believe higher education admissions should look beyond grades and consider the whole person—their experiences, strengths, and unique qualities.

Join a community of Raters helping admissions teams see applicants beyond grades.

Video Interviews is a fully configurable, asynchronous interview tool designed for higher education admissions teams. It gives programs a scalable way to hear directly from applicants and assess the attributes that matter most to them, without the scheduling, coordination, or workload of live interviews.

Together with our other products, such as Casper, it helps admissions teams see applicants more fully, beyond grades and test scores, and make confident, defensible decisions about their future professionals.

As a Video Interviews Rater, you’ll play a critical role in this process. By reviewing and scoring applicant responses, you’ll help our Canadian-based partners make more well-rounded and informed admissions decisions.

This role is designed to fit into your life:

• Work on your own schedule from anywhere in Canada.
• Earn extra income while doing socially meaningful work.
• Join a community of Raters committed to strengthening admissions with reliable, evidence-based assessments.

What You’ll Do as a Video Interviews Rater

• Become a certified Rater. Complete virtual, scientifically backed, onboarding training to learn how to rate responses of applicants to academic programs.
• Complete ongoing training and mandatory annual recertification. Participate in ongoing refresher training and complete our required paid annual Rater recertification, ensuring your quality of work remains high.
• Rate and score Video Interviews responses : Review applicant video responses and assign scores following scoring guidelines.
• Share feedback. Provide feedback to help improve and optimize the Video Interviews tool, platforms, and content.

Foundations for Success as a Video Interviews Rater

• Consistent Engagement & Professionalism—You demonstrate high commitment by consistently participating in rating sessions and upholding a professional demeanour, recognizing the significance of your contribution.
• Ongoing Skill Development—You regularly engage in the required training and feedback activities to stay informed on best practices and ensure that your evaluations are current and reliable.
• Effective Communication & Responsiveness—You exhibit clear and effective communication, responding promptly to surveys and feedback, and reflecting a proactive and collaborative mindset.
• Empathy & Understanding—You approach every response with empathy and fairness, recognizing the impact your evaluations can have on an applicant’s academic journey.
• Bias Awareness & Integrity—You maintain strong self-awareness, actively reflecting on and addressing potential biases to provide objective and equitable evaluations.

Payments

We issue payments for work you’ve completed via Plooto once a month.

While there’s no guaranteed minimum work, you can access a quarterly testing schedule, which allows you to choose when to work and estimate potential earnings. Pay may include activities outside of rating, like job training and participating in research studies.

To Qualify as a Video Interviews Rater, you must

• Be a Canadian citizen.
• Currently residing in Canada.
• Have your own desktop/laptop computer to work on.
• Have no plans to apply to and become a student in a program using an Acuity Insights product (e.g., Video Interviews and Casper) in the next 2-3 years.
• Communicate effectively and proactively in writing, enabling you to raise issues and clearly articulate score choices.
• Demonstrate you have the following soft skills:

We welcome applicants from all walks of life across Canada, which means you’ll also be part of a diverse group of Raters!

Steps to Become a Video Interviews Rater

1. Submit Your Application. Complete the online application form. It includes multiple questions to determine if you meet the basic qualifying criteria to become a Video Interviews Rater.
2. Take a Mini-Casper and Reading Comprehension Test. If the basic criteria are met, you’ll receive an invitation to take a shortened version of the Casper test. Your responses will be reviewed and rated to determine if you share the four aspects listed in the previous section. You’ll also be required to take a reading comprehension test aimed at evaluating your ability to read and understand written information. This step may take up to 25 minutes to complete.
3. Complete Paid Online Rater Training. You will receive an invitation to complete our scientifically backed Rater training, which you must complete within 5 business days. Regardless of the outcome, you will be compensated for your time.
4. Become a Certified Rater. You’ve successfully completed the necessary steps to become a Video Interviews Rater. You’re now certified and can start rating Video Interviews test responses!

How We’ll Train You

Our Video Interviews Rater training program will equip you with the skills and knowledge needed to make fair, unbiased judgments.

Throughout the program, you will complete knowledge checks, activities, and exercises that assess and deepen your understanding of the rating process. These interactive elements reinforce learning by enabling you to apply knowledge in realistic scenarios, building confidence and accuracy in your evaluations.

Before certification, you must complete a calibration assessment and demonstrate consistent alignment with benchmark ratings to ensure your readiness for live assessments.

Why Video Interviews Matter

Video Interviews is a flexible, asynchronous interview tool for higher education admissions. Part of Acuity’s broader admissions offering, it pairs seamlessly with Casper to support a more comprehensive and holistic review process.

With Video Interviews, programs can hear directly from applicants in their own words, without the scheduling challenges of traditional interviews. Applicants complete interviews at their convenience, while admissions teams review responses when it works best for them, saving both time and resources.

Programs can choose from Acuity’s research-backed questions and rubrics or create their own, ensuring the focus stays on the attributes that matter most. For added support, trained Acuity Raters are available to score responses, helping programs gain meaningful insights without overwhelming internal capacity or adding administrative lift.

Video Interviews consistently delivers what programs need most: reliable, research-based insights into applicants, with the flexibility to fit seamlessly into existing admissions processes.

Thanks for considering contributing to Acuity Insights as a Video Interviews Rater!