Job Description

Responsibilities

• Maintain a balance between floor supervision, administration, and hosting/communicating with groups
• Coordinate meals and set up requests with the appropriate department.
• Maintain written and verbal communications with meeting planners, groups, Front Office, Catering, and Sales.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing a clean menu in front of guests
• Answer phone and record reservations for large parties
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety, and well-being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell

Requirements

• Must have strong verbal and written communication skills
• Prior host experience preferred
• Must be able to multitask
• Must be able to stand and walk for an extended period or for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays
• Must have Smart Serve
• Must have a Food Handler permit (where applicable)