Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future—famously powered by the nation’s first community-wide "Gig" fiber-optic network. The City of Chattanooga was also recently designated as a "National Park City,” the first of its kind in the United States.
As a City, we are powered by a dedicated workforce of approximately 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:
The City of Chattanooga’s workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:
In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.
Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! – and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you.
Salary: $19.30 - $23.32 per hour (GS.06N)
Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)
*Hours may vary due to work assignments or projects.*
Work Location: 6098 Debra Road, Chattanooga
FLSA Status: This is an Non-Exempt position.
**This is a Grant Position**
Department: CD Community Health
The Victim Services Advocate works with youth and adults who have been impacted by gun and street violence. This is facilitated by crisis intervention, case management, support, and advocacy for the individual and their family for a period of up to six months.
SERIES LEVEL: The Victim Services Advocate is a stand-alone position.
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Demonstrates supportive behavior and role models positive appropriate interactions.
Maintains in-person contact with each active participant on a weekly basis, at minimum.
Provide direct case management and emergency support services to participants and their families in the community, hospitals, and offices.
Provide support and advocacy to the participant and their families through home visits, hospital visits, phone calls, criminal justice advocacy, and referrals to other support organizations.
Assist participants in accessing resources, such as Victim's Compensation, Short Term Disability, affordable healthcare, and mental health services.
Required to participate in team meetings and required training.
Engage with partner agencies to create a network of support for individuals and their families affected by violence.
Coordinates and facilitates activities for workshops and groups for program participants.
Required to act as a mandated reporter.
Works participants on violence prevention skills (i.e., anger management, conflict resolution, and other life skills.)
Using a strengths-based approach engages participants in strategies to improve participation in needed services.
Assists participants with setting and completing individual goals.
Assists participants with becoming involved in positive activities such as tutoring, counseling, employment, and recreation.
Documents service delivery to individuals and families impacted by violence in a timely manner as required by the program.
Attends regular supervision, team meetings, required training, and other professional workshops.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
DEPARTMENT SPECIFIC DUTIES (if any): N/A
High School Diploma or GED
Valid Drivers License
Skilled in working in high-risk communities and high-risk individuals.
Knowledge of trauma-informed practice.
Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
This position requires pre-employment screening(s) that include: background check.
Safety Sensitive: N
Department of Transportation - CDL: N
Child Sensitive: N
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
JES 3.27.25
260768 KS/KM
Chattanooga, the 4th largest city in the state, is located in Southeast Tennessee near the border of Georgia at the junction of four interstate highways. The city has received national recognition for the renaissance of its beautiful downtown and redevelopment of its riverfront. The city boasts the most productive affordable housing program in the nation, and is notable for leveraging development funds through effective public/private partnerships, with significant civic involvement on the part of private foundations. Chattanooga was one of the first US cities to effectively use a citizen visioning process to set specific long-range goals to enrich the lives of residents and visitors.
