Title: Victim Service Specialist DSP03794
State Role Title: Prog Admin Specialist I
Hiring Range: Negotiable and Commensurate with Experience
Pay Band: 4
Agency: Department of State Police
Location: North Chesterfield, Virginia
Agency Website: vsp.virginia.gov
Recruitment Type: General Public - G
Job Duties
About the Position:
This is a grant funded position with funding decreasing to 50% in 2029.
The Virginia State Police (VSP) is seeking to hire a Victim Service Specialist in our Special Investigations and Programs (SIPD) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:
• Providing information, assistance, and support to victims through the prosecution of a criminal case and facilitating their participation in the criminal justice process.
• Assisting with victims’ understanding and knowledge of the criminal justice system or probation and parole processes and guidelines.
• Helping victims assert and enforce their crime victim rights and facilitating the preparation of restitution claims.
• Working in collaboration with prosecutors, other government agencies, and community partners to meet the needs of the victims and their families.
About the Agency:
We’re more than a law enforcement agency — we’re a team of problem-solvers, innovators, and public servants shaping Virginia’s future. At VSP, your skills make an impact that reaches every community across the Commonwealth. If you’re ready for meaningful work, real growth, and a supportive culture that feels like family, your next career starts here.
Minimum Qualifications
Knowledge:
• Of victim advocacy.
• Of the criminal justice system.
• Of the roles of the participants and victim rights under Virginia law.
•Of the effect of trauma, crisis intervention and appropriate response and counseling techniques.
• Of the dynamics of domestic and/or sexual violence.
• Of the unique nature of victimization associated with the crime of human trafficking.
• Of criminal justice record systems.
• Of appropriate community resources available for crime victims.
Skills:
• In assessing victim’s immediate needs.
• In assisting victims in crisis, either in person or over the phone, using crisis intervention techniques while maintaining composure and professionalism.
• In effectively summarizing information for victims in person and in written form.
• In establishing and maintaining effective working relationships with crime victims, social service organizations, law enforcement, Commonwealth's Attorney staff, probation and parole staff, locality staff, and other community groups.
• In operating a computer, office software and other office equipment.
• In maintaining a high degree of professionalism and confidentiality.
Ability:
• To intervene with individuals in stressful situations and assess individual needs.
• To empathize and establish rapport with victims, communicate court procedures, and provide emotional support.
• To establish and maintain effective working relationships with Commonwealth's Attorneys and/or probation and parole officers.
• To communicate effectively both orally and in writing.
• To read and understand various reports, policies and procedures, warrants, criminal histories and other work-related documents.
• To maintain accurate and complete records.
• To organize and conduct training sessions and workshops.
• Relevant experience with direct delivery of human service, or any equivalent combination of training and experience.
• Graduation from high school or equivalent.
•Required to possess a valid driver's license and have an acceptable driving record.
Additional Considerations
• Experience working with human trafficking victims and/or law enforcement preferred.
•Knowledge of the Virginia criminal justice system preferred.
• May be required to pass a post-offer psychological assessment.
• May require oral and written fluency in another language.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.
Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on April 2, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at civilianemployment@vsp.virginia.gov.
It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.
This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
(V)alor (S)ervice (P)ride
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
