Whataburger

Vice President, Technology

Whataburger  •  San Antonio, TX (Onsite)  •  3 hours ago
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Job Description

Welcome to Whataburger Careers!

Our Flavor — Why Whataburger

Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.

Your Recipe for Impact — What You’ll Do

As Vice President of Technology , you will shape the future of restaurant technology across the enterprise—ensuring every system, platform, and innovation enables operational excellence and an exceptional guest experience. In this role, you will Make a Difference by driving scalable, reliable solutions that power our restaurants every day. You will Serve with Heart by creating technology that supports team members on the front lines and simplifies how they work. By partnering across functions, you will Win as One, aligning strategy, execution, and outcomes across Operations, Digital, and beyond. And you will Move Forward Boldly, leading innovation and transformation that keeps Whataburger at the forefront of restaurant technology.

Day-to-Day Ingredients — Responsibilities

As Vice President of Technology, you will:

  • Define and execute enterprise restaurant technology strategy aligned to growth and operational priorities
  • Lead end-to-end lifecycle of POS, KDS, payments, labor, inventory, and in-store systems
  • Drive improvements in speed of service, accuracy, uptime, and team member experience
  • Oversee large-scale implementations, upgrades, and restaurant technology rollouts
  • Ensure system reliability, support performance, and incident response readiness
  • Partner cross-functionally to deliver secure, integrated, and scalable solutions
  • Manage vendor selection, negotiations, and ongoing performance optimization
  • Own capital and operating budgets with a focus on ROI and cost discipline
  • Build and lead high-performing teams focused on innovation and continuous improvement

The Sauce — Pay & Perks

As Vice President of Technology , you will receive:

  • Competitive Weekly Pay
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave*
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits*
  • Short-term and Long-term Disability Benefits*
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program

What You Bring to the Table — Required Experience

As Vice President of Technology, you must have:

  • 14+ years of progressive technology leadership experience
  • Deep expertise in restaurant or QSR technology environments
  • Strong knowledge of POS, KDS, and in-restaurant systems
  • Proven success leading enterprise technology implementations at scale
  • Experience managing vendor relationships, contracts, and performance
  • Demonstrated financial acumen, including budget ownership and ROI delivery
  • Ability to lead cross-functional initiatives and influence senior stakeholders
  • Knowledge of cloud platforms, systems integration, and cybersecurity standards
  • Strong data-driven decision-making and problem-solving capabilities
  • Bachelor’s degree or equivalent combination of education and experience

Extra Toppings — Desired Experience

As Vice President of Technology, we prefer you to have:

Experience in multi-unit, high-growth restaurant or retail environments

Background in digital integration with in-store technologies

Familiarity with PCI compliance and advanced cybersecurity practices

Track record of driving innovation in restaurant or customer-facing technology

Experience leading technology transformation or modernization initiatives

Advanced degree in technology, business, or related field

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply

300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

About Whataburger

On Aug. 8, 1950, an adventurous and determined entrepreneur named Harmon Dobson opened up the world’s first Whataburger on Ayers Street in Corpus Christi, Texas. He had a simple goal: to serve a burger so big it took two hands to hold and so good that after one bite customers would say, “What a burger!” He succeeded on both counts and turned that one little burger stand into a legend loved throughout Texas and the South.

Today, each and every Whataburger is made to order, right when it’s ordered. And they’re still made with 100 percent pure, never-frozen beef and served on a big toasted five-inch bun with all “the extras” to suit your taste. Grilled jalapeños, extra bacon, three slices of cheese, no tomatoes, extra pickles? No problem. Your Whataburger will be made just like you like it, 24 hours a day, seven days a week.

Whataburger’s following has grown exponentially in its more than 75-year history, thanks to a number of features, including its famous burgers and growing list of menu items, its iconic orange-and-white-striped restaurants and its famous Fancy Ketchup.

Whataburger is more than a burger chain. It’s a place that feels like home to more than 51,000 employees, called Family Members, and millions of customers. It’s a brand built on pride, care and love. It’s a place people count on in their communities. It’s a place where goodness lives. So now with more than 1,100 Whataburger restaurants across 16 states stretching from Las Vegas to the Carolinas, road-trippers and hometown folks alike continue gathering under the big orange-and-white roofs for fresh, made-to-order burgers and friendly service.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
San Antonio, Texas
Year Founded
1950
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