Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities:

• Develop and deliver complex requirements to accomplish business goals.

• Apply understanding of Pega 8, Pega PRPC guardrails, and all Pega PRPC features.

• Ensure that software is developed to meet functional, non-functional, and compliance requirements, and solutions are well designed with maintainability, ease of integration, and testing built-in from the outset.

• Utilize knowledge of Enterprise class structure, complex workflows, and design patterns.

• Apply strong knowledge in Case management, data modeling, integrations, agents, and performance fine tuning.

• Employ indepth knowledge of UX/UI design expertise and UI guardrails.

• Utilize knowledge of Pega upgrades, server configurations, and troubleshooting.

• Demonstrate exposure to Agile development and its delivery model.

• Remote work may be permitted within a commutable distance from the worksite.

Required Skills and Experience:

• Master's degree or equivalent in Applied Computer Science, Information Technology, Computer Applications, CIS, MIS, Engineering (any), or related: and

• 3 years of experience in the job offered or a related IT occupation.

• Must include 3 years of experience in each of the following:

• Defining and governing end to end application architecture using PEGA Platform as part of enterprise scale case management solutions;

• Participating in the infrastructure capacity planning and environment readiness requirements to support proposed Pega BPM solutions;

• Strategizing the PEGA application upgrade for cloud environments, applying best practices for rollback planning, schema changes and performance tuning post upgrade;

• Defining structured and automated CICD pipeline leveraging XLR, Jenkins and DevOps tools to streamline the packaging, promotion for Pega applications; and,

• Ensuring effective use of Pega work Flows, designing class structure, data model, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, Email, MQ), Connectors, REST and SOAP Services, and DX API.

If interested apply online at www.bankofamerica.com/careers or email your resume to bofajobs@bofa.com and reference the job title of the role and requisition number.

EMPLOYER: Bank of America N.A.

Shift:

1st shift (United States of America)

Hours Per Week:

40