Job Description

Business Function

The Group COO Office is at the centre of DBS’ transformation agenda, driving strategic priorities across Operations, Transformation & Data, and Group Marketing & Communications. Working closely with the Group COO and senior leadership team, you will help shape strategy, drive enterprise execution, strengthen governance, and deliver transformational outcomes that advance the bank’s long-term ambitions. This is a high-impact role offering broad exposure to executive decision-making, enterprise-wide initiatives, and cross-functional leadership.

Responsibilities

Drive Strategy and Enterprise Execution

• Support the development and execution of the Group COO’s strategic priorities, translating strategy into actionable plans and measurable business outcomes.
• Facilitate strategic reviews, transformation initiatives, and cross-functional programmes to drive enterprise-wide execution and value realisation.
• Drive business performance management across the Group COO portfolio, including planning, budgeting, scorecards, governance forums, and executive reviews.
• Monitor key commitments, risks, dependencies, and delivery milestones, providing insights to support timely decision-making and execution.
• Build alignment across diverse stakeholder groups, serving as a trusted partner and connector across teams and leadership forums.

Support Executive Decision-Making and Communications

• Develop analyses, insights, and recommendations for Board, CEO, and senior management discussions.
• Craft compelling strategic narratives, presentations, speeches, and leadership communications that advance the Group COO agenda.
• Coordinate key internal and external engagements, ensuring effective stakeholder management and high-quality execution.

Strengthen Governance and Regulatory Readiness

• Support governance and regulatory engagements, including the coordination of responses to regulatory, audit, and risk matters.
• Drive effective governance across key initiatives, ensuring accountability, transparency, and disciplined execution.
• Monitor emerging developments in areas such as operational resilience, AI governance, and third-party risk, assessing implications for the Group COO portfolio.

Requirements

• 10+ years of experience in strategy, transformation, business management, consulting, communications or related leadership roles.
• Strong strategic thinking, excellent communication and stakeholder management capabilities.
• Excellence in writing, communications, panel notes, keynotes and preparing materials for Board, CEO, regulatory and senior management engagements.
• Deep understanding of banking, operations, transformation, data, AI and risk management.
• Demonstrated ability to lead complex cross-functional initiatives and influence senior stakeholders.
• Proven track record of translating strategy into execution and delivering measurable business impact.

Location:

DBS Asia Central

Job:

COO Office/Business Mgt & Support

Schedule:

Regular

Employee Status:

Full time