Job Description

As a Product Manager, you are driving customer value and successful service technology modernization with dynamic & cross-functional teams.

If you are passionate about leveraging modern technology to create innovative solutions and drive customer success, you have found the right team.

As a Product Manager within the Service Product Group, you will be a pivotal leader in shaping the future of product innovation. Your role involves bridging the gap between technologies and user needs, driving value for customers, and guiding successful product launches. You will be responsible for developing profitable products that provide customer value, ensuring top-tier client experiences, and collaborating closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Lead a Team of Product Analysts, provide direction, and handle all managerial responsibilities.
• Conduct research and industry-specific trends to identify product opportunities and define product strategy.
• Develop and communicate a compelling product vision, define the Minimal Viable Product (MVP), and deliver product increments using Agile best practices.
• Work with data scientists, engineers, analysts, and software developers to guide the development of solutions that align with business goals.
• Drive product adoption by delivering compelling pitches to financial executives and guide complex, multi-month pilot programs.
• Manage a product roadmap that clearly maps future releases to long-term product strategy and ensure compliance with required standards and best practices.
• Develop product strategies and product visions that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Build framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Required qualifications, skills, and capabilities

• 12+ years of experience in Product Management or 8+ years equivalent in a relevant domain area
• People Leadership Experience.
• Advanced knowledge of the product development life cycle, design, and data analytics and able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Technical Acumen Strong grasp of data science and machine learning principles, and robust understanding of AI technologies.
• Strategic Thinking Able to align product strategies with overall business goals while identifying opportunities for growth
• Effective communication with both technical and non-technical stakeholders.
• Agile Methodologies Familiarity with agile practices for iterative development and rapid prototyping.
• Collaboration in Matrixed Organization Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders.