JPMorganChase

Vice President, Product Manager – Asset Management Client Service Experience – Anti-Money Laundering

JPMorganChase  •  London, GB (Onsite)  •  1 month ago
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Job Description

Join the Asset Management Product and Experience (AMPX) team to deliver against global regulatory obligations and enable new opportunities through innovative products. Immerse yourself in our people and business, drive process and technology change, and build high-performing collaborations with Engineering and Design partners. Within AMPX, the Client Service Experience team drives the development of capabilities for the pre-onboarding, onboarding, and servicing phases of the client lifecycle. We are undertaking significant business process and client experience initiatives to meet our clients’ needs and AM’s growth ambition. As the AML Product Manager, you will apply product discipline to develop strategy for a critical component of the platform and lead end-to-end execution across Business and Technology workstreams—proactively managing senior stakeholder expectations and competing priorities, while mobilizing partners throughout delivery to achieve measurable regulatory and business outcomes.

Job Responsibilities:

  • Define and maintain the AML product vision and roadmap, aligned to regulatory requirements, business priorities, and client needs.
  • Lead transformation management and business change for the AML product, driving adoption, operational readiness, and measurable outcomes.
  • Partner with cross-functional teams, including Engineering, Design, and Financial Crime Compliance, to ensure alignment, clear ownership and successful delivery.
  • Develop and execute a strategic vision for the AML product line, ensuring it meets the evolving regulatory obligations as well as the needs of our global client base.
  • Establish and run governance and execution cadence (planning, delivery milestones, dependency management, issue management, decisioning, and escalation).
  • Define OKRs and success metrics tied to regulatory outcomes, control effectiveness, client experience, and operational efficiency.
  • Own the product backlog and prioritize features in collaboration with stakeholders while managing scope, timelines and risk
  • Communicate complex regulatory and technical topics clearly, producing crisp updates, decisions, and action plans for varied audiences.
  • Proactively manage senior stakeholders, shape agendas, navigate competing priorities, and drive timely decisions and escalations as needed.
  • Use data to inform decisions and continuous improvement; ensure data quality and monitoring are in place for ongoing oversight.
  • Lead the preparation and presentation of regulatory committee decks, ensuring all stakeholders are aligned on product vision, risks, progress and required decisions.

Required Qualifications, Capabilities, and Skills:

  • High data literacy, with the ability to analyze and communicate insights effectively.
  • Hands-on product management experience with agile product practices (roadmaps, backlogs, prioritization, iterative delivery).
  • Strong program/project management capabilities across parallel Business and Technology workstreams.
  • Strong knowledge of AML regulatory requirements across multiple jurisdictions (EMEA, APAC, North America) and how they translate into product and process design.
  • Excellent written and verbal communication, documentation, analytical thinking, and sound judgment.
  • Proven ability to influence and lead through others; manage cross-functional teams and navigate conflict.

Preferred Qualifications, Capabilities, and Skills:

  • Asset Management experience and/or experience delivering solutions for a Client Service organization.
  • Experience partnering with UX research/design to improve client and user journeys.
  • Familiarity with regulatory compliance processes and requirements.


J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorganChase

About JPMorganChase

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.

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© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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