Location:
Remote Position
Pay Range:
$117,644.80 - $258,793.60
The Vice President, Practice Operations provides senior-level leadership and operational oversight for oncology practice operations across a multi-site, multi-disciplinary care delivery platform. This role is responsible for translating organizational strategy into scalable, high-performing practice operations while ensuring exceptional patient experience, regulatory compliance, financial discipline, and clinical partnership alignment.
KPA 1. Practice Operations & Performance Management
Provide operational leadership and oversight for oncology practices across multiple markets and sites of care.
Ensure consistent execution of operational standards, workflows, and best practices while allowing for appropriate local adaptation.
Establish and monitor KPIs related to access, throughput, patient experience, staffing productivity, and operational efficiency.
Identify operational risks and performance gaps; develop and execute corrective action plans.
Support growth initiatives including new provider onboarding, service line expansion, and site openings.
KPA 2. Clinical & Physician Partnership
Serve as a strategic operational partner to physician leaders, medical directors, and advanced practice providers.
Collaborate with clinical leadership to align operational workflows with evidence-based care models and quality standards.
Support physician engagement by balancing operational efficiency with patient-centered care delivery.
Facilitate effective communication and issue resolution between practices and enterprise leadership.
KPA 3. Financial Stewardship & Operational Efficiency
Partner with finance leadership to manage practice-level budgets, labor models, and cost controls.
Drive productivity optimization across front-office, clinical support, and infusion operations.
Support revenue cycle performance through coordination with billing, coding, and reimbursement teams.
Evaluate operational and staffing models to improve margin performance without compromising quality of care.
KPA 4. Quality, Compliance & Risk Management
Ensure compliance with federal, state, and local regulations governing oncology and infusion services (e.g., OSHA, HIPAA, CMS).
Support accreditation readiness and ongoing compliance for oncology-specific programs and certifications.
Promote a culture of safety, quality, and continuous improvement across all practice operations.
Address operational issues related to patient complaints, incidents, and risk mitigation in partnership with quality teams.
KPA 5. People Leadership & Talent Development
Lead, coach, and develop regional and practice-level operational leaders.
Ensure effective workforce planning, staffing models, and succession planning.
Foster a high-performance, accountable culture aligned with organizational values.
Partner with Human Resources on performance management, employee engagement, and retention strategies.
KPA 6. Strategic Initiatives & Change Management
Execute enterprise initiatives impacting practice operations, including technology implementations, workflow redesign, and care model transformation.
Support integration of acquired practices and alignment to enterprise standards.
Lead change management efforts to ensure adoption, sustainability, and measurable outcomes.
Provide operational insights and recommendations to senior leadership to support long-term growth strategies.
Education
Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field required.
Master’s degree (MBA, MHA, MPH, or similar) strongly preferred.
Minimum Relevant Experience
Minimum of 8–10 years of progressive healthcare operations leadership experience, with at least 5 years in oncology, multi-specialty, or complex ambulatory care environments.
Demonstrated experience leading multi-site operations and managing senior-level leaders.
Experience supporting physician-led practices and clinically integrated care models.
Skills
Strong understanding of oncology practice operations, infusion services, and ambulatory care workflows.
Proven ability to lead through influence and partnership rather than direct authority.
Financial acumen with experience managing budgets, productivity models, and operational KPIs.
Excellent communication, change management, and problem-solving skills.
Ability to operate effectively in a fast-paced, growth-oriented healthcare organization.
Travel: 0-25%
#LI-Remote
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. We are the fastest growing network of community oncology practices delivering local access to exceptional cancer care.
We focus on:
- Enriching the patient experience by supporting the delivery of true value-based care through participation in the Enhancing Oncology Model and Principal Care Management programs and enhanced services, such as care coordination.
- Being 100% physician-led and governed by allowing for practice autonomy, where our partnership is collaborative and leveraged as a resource but, ultimately, what gets implemented in the practice is up to the physicians.
- Improving the lives of those who practice medicine with over 40 years of proven practice management expertise and the enablement of new revenue streams by accessing additional service lines such as clinical lab, pathology and oral oncolytic pharmacy.
The AON Difference
Practice diversification - A partnership with AON enables practice growth and access to new revenue streams through centralized ancillaries such as clinical lab, pathology and oral oncolytic pharmacy.
Economies of scale - Our ability to aggregate size and scale helps us to provide practices with the most competitive and attentive vendor services and drug pricing.
It’s a partnership - Practices deserve a partner that evolves to meet their needs and stays ahead of the industry changes. With a drive to innovate cancer care, we’re focused on the future of oncology and creating a network of industry experts to ensure accessible and patient-centered care continues to be at the forefront of healthcare.
