Job Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Working within EMEA Corporate Technology, AMD (Architecture, Middleware, Development) is responsible for designing, developing and supporting technology solutions for multiple business areas, and for providing core technology services across the organisation.

The Low Code Solutions team within AMD’s Digital Delivery pillar is responsible for designing, delivering, and supporting solutions built with Power Platform, Microsoft 365 and Copilot Studio. The team is also responsible for providing the environment and resources needed for citizen developers to build their own skills and business solutions.

ROLE, SCOPE and REPORTING STRUCTURE

Reporting to the Low Code Solutions Team Lead, you will provide architectural and technical leadership across solutions built using Power Platform, Microsoft 365 and Copilot Studio. You will work closely with business stakeholders, the Digital Transformation (DX) team, developers and technology control functions to understand requirements and translate them into secure, repeatable, supportable and appropriately governed solutions.

You will conduct technical reviews, produce and assure solution documentation, and guide solutions through relevant governance and approval processes. You will take a leading role in defining the team’s architectural standards, platform governance, guardrails and configuration principles.

As a trusted technical leader, you will communicate complex concepts clearly, facilitate discussions with business and technology stakeholders, demonstrate proposed and delivered solutions, and support wider adoption and citizen-development initiatives.

MAIN PURPOSE OF THE ROLE

Provide architectural leadership and technical assurance for low-code solutions and platform capabilities across the EMEA region, primarily using Power Platform, Microsoft 365 and Copilot Studio. Ensure that solutions meet business requirements and comply with enterprise architecture, security, data, AI governance, operational resilience and supportability standards throughout their lifecycle.

KEY RESPONSIBILITIES

Delivery and Support

• Collaborate closely with DX and business stakeholders to understand requirements, input to and help prioritise the opportunity pipeline and to define success measures.
• Lead the design and evaluate technology options, making clear recommendations based on business value, cost, risk, strategic alignment and long-term supportability.
• Provide architectural oversight and leadership for the build, test, deployment and maintenance of the low code solutions using Power Platform, Microsoft 365 and Copilot Studio.
• Produce and assure solution documentation, conduct technical reviews and guide developers to ensure solutions remain aligned with the approved architecture and relevant standards.
• Take solutions through applicable governance and assurance processes, including Architecture Review Board (ARB), Secure by Design (SbD), Data Protection Impact Assessment (DPIA) and the AI Governance (AIG) Board, coordinating submissions and resolving review actions.
• Ensure delivery follows MUFG’s Systems Delivery Lifecycle (SDLC) and meets the required standards for technical assurance, quality, release readiness and transition into support.
• Proactively identify and implement opportunities to use AI, agentic capabilities and automation across the delivery lifecycle, support and governance activities to improve efficiency and quality.
• Provide leadership and oversight for the team’s support activities, ensuring appropriate support artefacts are maintained, a high-quality customer-focused service is delivered, and acting as the technical escalation point for complex incidents.
• Work with DX and business owners to track outcomes, costs and return on investment, using evidence to improve, scale or rethink solutions as appropriate.
• undefined

Platform Governance and Citizen Development

• Lead the design and evolution of Power Platform and Copilot Studio governance, guardrails and configuration standards.
• Define and maintain architecture principles, reference architectures, reusable patterns, development standards and quality controls for low-code and agent-based solutions.
• Define and oversee platform controls covering environment strategy, platform settings, access and security, data loss prevention, connector governance, application lifecycle management, deployment, monitoring, capacity and solution lifecycle management.
• Work with platform administrators, security, architecture and other control functions to implement and periodically review platform settings and governance controls.
• Enable citizen developers through guidance, training, reusable resources, identifying where higher-risk or business-critical solutions require remediation or transition into centrally managed delivery and support.

Risk and Compliance

• Ensure all activity complies with applicable policies, procedures, standards and controls, including change-management and privileged production-access requirements.
• Identify and communicate architectural, security, operational and delivery risks, ensuring they are appropriately documented, mitigated or escalated.
• undefined

Culture and Leadership

• Promote the MUFG values-led culture, which is inclusive and diverse.
• Provide technical leadership and mentoring across the team, encouraging knowledge sharing, consistent development practices and continuous improvement.
• Help build a delivery-driven culture that strengthens business relationships, embraces valuable new technologies and delivers measurable business value.
• Evaluate emerging technologies and platform capabilities, assessing their potential value, risk and suitability for MUFG, evangelizing and championing their adoption.
• Collaborate across Digital Delivery within AMD to share expertise, build capability across teams, improve ways of working and proactively drive cross-team initiatives.
• Establish strong peer networks and relationships across the business to share ideas, align delivery and drive successful outcomes globally.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential:

• 8+ years’ experience in technology leading delivery of low-code solutions on the Microsoft platform, ideally as a Solution Architect.
• Expert knowledge of at least one core Power Platform technology, with strong working knowledge across several relevant technologies such as Power Apps, Power Automate, Dataverse, Copilot Studio, Power BI, SharePoint and Microsoft 365 Copilot.
• Experience of structured systems development lifecycle (SDLC), including Secure by Design (SbD), Architecture Review Board (ARB) and Data Protection Impact Assessment (DPIA).
• Good understanding of security, privacy, platform and data governance and responsible AI relevant to low-code solutions in a global financial services organisation or equivalent regulated industry.
• Excellent communication skills, with the ability to simplify technical concepts, understand business requirements and engage effectively with business stakeholders.

· Experience enabling citizen developers with appropriate governance and community support.

· Ability to design and operate Power Platform application lifecycle management, deployment and governance practices.

Preferred:

· Experience building solutions using Copilot Studio, Microsoft 365 Copilot extensibility, AI Builder and/or agentic AI capabilities.

• Experience of providing effective 1st, 2nd, and 3rd line support across multiple business areas.
• Expert in configuring and using Jira and Confluence for high-performing agile teams.
• Experience defining measurable outcomes and assessing return on investment.
• Experience using GitHub Copilot and other AI-assisted development capabilities to accelerate requirements analysis, solution design, development, testing, documentation, deployment and support.

Education / Qualifications:

· Degree-educated in Computer Science or a related discipline, and / or equivalent experience.

· Relevant Microsoft Power Platform, Agent or AI certifications desirable.

PERSONAL REQUIREMENTS

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach
• The ability to operate with urgency and prioritise work accordingly
• Strong decision-making skills, the ability to demonstrate sound judgement
• A creative and innovative approach to work
• Excellent interpersonal skills
• A calm approach, with the ability to perform well in a pressurised environment

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.