Job Description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

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Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Vice President, Pharmacy Operations - Job Overview

Schedule: Monday-Friday (8AM-5PM)

Are you ready to bring your leadership expertise to a mission-driven organization that’s transforming lives through exceptional pharmacy care? At Legacy Community Health, we’re looking for a visionary leader to join our family as the Vice President of Pharmacy Operations. This is not just a job—it’s a chance to make a meaningful difference in the lives of underserved communities while contributing to a purpose larger than yourself.

In this pivotal role, you’ll oversee and refine all aspects of non-clinical pharmacy operations, from retail pharmacy management to the 340B drug pricing program. You'll work hand-in-hand with our VP of Clinical Pharmacy Services to ensure that every process, system, and strategy aligns with Legacy’s commitment to delivering affordable, high-quality care. Here’s what makes this opportunity special:

• Impactful Leadership: Lead with purpose and drive innovation across pharmacy operations to improve patient access and satisfaction.
• Mission-Driven Work: Optimize the 340B program to make life-saving medications accessible to underserved populations.
• Strategic Growth: Develop and execute a multi-year growth plan for retail pharmacy operations.
• Collaborative Environment: Partner with a passionate, diverse team of healthcare professionals to create seamless patient experiences.
• Mentorship and Development: Inspire and guide pharmacy leadership teams, fostering a culture of excellence and professional growth.

Key Responsibilities

• Provide leadership and oversight for all non-clinical pharmacy operations, including retail pharmacy, supply chain, information systems, and the 340B drug pricing program.
• Ensure compliance and optimize performance for the 340B program, managing contract pharmacy relationships and third-party administrator performance.
• Develop and implement a multi-year strategy for retail pharmacy growth, operational efficiency, and enhanced patient satisfaction.
• Streamline processes in the Pharmacy Call Center and Central Fill operations to improve patient experiences.
• Design and manage workflows to ensure efficiency and responsiveness to patient needs.
• Collaborate with stakeholders to implement initiatives that increase patient access, prescription volume, and financial sustainability.
• Develop standardized processes to improve care coordination across pharmacy services.
• Ensure alignment with HRSA grant requirements and compliance as an RW/HRSA grantee.
• Leverage information systems and technology to enhance patient outcomes and business performance.
• Ensure adherence to all regulatory and accreditation standards.
• Represent Legacy at conferences and meetings, serving as a speaker or panelist when needed.
• Support Legacy’s mission and goals through additional duties as assigned.

Minimum Qualifications

• BS Pharmacy or PharmD degree
• Advanced Degree Preferred, MBA/MHA/MPH
• Ten (10) years of Pharmacy experience, including at least six (6) years in a leadership position with established record for implementing appropriate programs and achieving organizational goals.
• Demonstrated experience in financial and quality management
• Eight (8) to ten (10) years of experience leading and developing a large team of staff and leaders.
• Proven experience leading large, complex pharmacy operations, including oversight of multi-site and/or multi-service models such as retail pharmacies, central fill, and supply chain operations.
• Strong financial management expertise in pharmacy operations, including pharmacy margin optimization, inventory management, financial performance, and cost containment strategies.
• Demonstrated ability to lead, develop, and retain high-performing pharmacy leadership teams, with experience in talent development, engagement, performance management, and succession planning.
• Proven strategic planning and change-management capabilities, including experience
• translating organizational and departmental strategy into measurable operational, financial, and quality outcomes.
• Excellent communication skills and customer service skills. Ability to communicate effectively both orally and in writing.
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical and pharmacy services.
• Working knowledge of the 340B program and applicable regulations
• Exceptional leadership, mediation abilities, and multi-tasking skills required.
• Working knowledge of statistics and graphical representation principles.
• Computer literate in electronic mail, word processing, and office management system software, including the Microsoft Suite.
• Must be able to manage multiple deadlines and prioritize
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Deep understanding of FQHC pharmacy operations, including Ryan White, HRSA grant requirements, and safety-net population needs.
• Demonstrated success leading large, complex pharmacy operations, including multi-site or multi-service models (e.g., retail, central fill, call center)
• Advanced financial acumen, including pharmacy margin management, inventory optimization, and contract pharmacy financial performance.
• Proven ability to build, develop, and retain high-performing leadership teams, with a focus on engagement and succession.
• Strong strategic planning and change-management skills, with experience translating strategy into measurable operational outcomes

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.