UG2 is a national leader in facility management services, delivering customized, high-quality solutions to clients across diverse industries. With a strong commitment to operational excellence, innovation, and client satisfaction, UG2 supports facilities nationwide through a people-first, service-driven approach.
UG2 is seeking a dynamic, hands-on, and strategic Vice President of Shared Services to lead and optimize the company’s centralized support functions serving operations across the Central, Midwest, Northeast, Mid-Atlantic, and Southeast regions.
This is a highly visible leadership role responsible for the performance, development, and continuous improvement of UG2’s shared services organization. The VP of Shared Services will ensure that centralized functions operate as true business partners to the field—delivering consistent, efficient, scalable, and high-quality service to both internal and external customers.
The ideal candidate is an experienced shared services leader who has direct, hands-on experience managing multiple centralized functions in a complex, multi-site, geographically dispersed organization. This individual will bring a strong track record of building high-performing teams, standardizing processes, improving service delivery, leveraging technology and automation, and creating accountability through meaningful KPIs and performance metrics.
Experience in facility management, janitorial, security, staffing, hospitality, logistics, or other labor-intensive, multi-site service industries is strongly preferred.
The Vice President of Shared Services will have leadership responsibility for the centralized accounting and finance-related shared services functions supporting UG2’s national operations. The scope will include:
The VP will also be responsible for continuously evaluating the scope and structure of these functions and determining which activities should be:
The goal is to create a scalable, high-performing shared services organization that provides consistent, accurate, timely, and cost-effective support to UG2’s field operations and corporate functions.
The successful candidate will have demonstrated experience personally managing and improving several of these functions, not simply overseeing them from a strategic or financial perspective. This leader should understand the day-to-day workflows, staffing requirements, systems, controls, service-level expectations, and operational challenges associated with high-volume transactional environments.
The VP will be expected to assess the current organization, identify opportunities for improvement, establish appropriate organizational structures and leadership roles, and build a shared services model that can scale with UG2’s continued growth.
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.
Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.
#PRO
Based on Experience
UG2 incorporated in December, 2012 with the goal of creating the next generation of Integrated Facility Services excellence. The company has a specific mission to be the preeminent provider of comprehensive integrated facility services and solutions to the world's most discriminating clients. UG2 will set the new benchmark that all other service providers will be measured against.
The company is comprised of a senior management team boasting 350+ years of industry experience. In addition, members of that management team have worked together for more than 30 years. UG2 creates a family-type relationship with our staff and customers.
UG2 believes in the "People, Process and Innovation" mantra. These three integrated elements are the foundation for addressing our customer's business requirements. The development and execution of industry-leading solutions and services comes from a disciplined and methodical planning process. Our impassioned, "customer-centric" team delivers unparalleled service and immediate response to our clients 24/7/365.
