Job Description

About Humboldt Park Health

As a community-based hospital, Humboldt Park Health reinvests in the community through programs that serve the poor and uninsured, manage chronic conditions such as diabetes, provide health education, and promote initiatives and outreach for older adults. We work hard every day to be a place of healing, caring, and connection for the patients and families in the community we call home.

Since its founding in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed acute care facility providing patient-centered healthcare services focused on quality and compassionate care, ranging from everyday healthcare needs to treatment for the most critical conditions.

Join a Team That Cares for You, Too

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or Registry position, you will be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Position Summary

The Vice President of Quality will lead all areas of organizational clinical quality and patient safety for Humboldt Park Health (HPH), its Mobile Services and Clinics. The VP will formulate, communicate, and implement a comprehensive strategic vision for organizational quality, safety, and performance improvement. They will work collaboratively with senior management, the HPH Quality Committee and leaders throughout HPH to design and implement programs and systems which integrate care at the highest quality levels. Specific areas of responsibility include quality, patient safety and innovation, infection prevention, and managing readiness and compliance with regulatory agencies.

Essential Duties and Responsibilities

• Manages the operations and staff of the Quality Department include hiring, assessment, education and training regarding best practices in the quality arena.
• Directs & provides on-going education and training to staff at all levels, including Medical Staff, to improve compliance and quality throughout the organization.
• Manages and coordinates communication between committees that drive quality improvements. Maintains up-to-date information regarding all requirements and ensures effective communication of same.
• Maintains current knowledge base on regulatory/accreditation requirements; monitors and communicates changes & provides guidance and support to leadership regarding adherence to regulatory & accreditation requirements.
• Collaborates with members of the leadership team to create and implement quality improvement plans; coordinates Performance Improvement projects hospital-wide; teaches PI concepts and monitors implementation.
• Conducts mock surveys and provides tools and techniques to improve patient safety and quality of care delivery.
• Provides recommended methodologies to capture, analyze and report data throughout the organization.
• Supervises all quality activities to ensure adherence with core measures, collecting, analyzing and managing data.
• Provides written and verbal communication to external organizations and agencies; oversees and coordinates written and verbal responses to complaints or requests for information; Ensuring completeness and accuracy of submission of required data to appropriate organizations.
• Oversees on-site surveys; Ensures that surveyors receive all requested information; assists with investigations and root cause analyses
• Analyzes data for trends and communicates that information to those responsible for identifying and measuring targeted interventions designed to improve overall performance

Other Responsibilities

• Adheres to downtime procedures.
• Adheres to established departmental policies, procedures, and objectives.
• Performs both essential and non-essential job functions in a safe manner as identified by Humboldt Park Health.
• Demonstrates an understanding of and models the mission and core values of Humboldt Park Health.
• Enhances professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars.
• Performs other related duties as assigned.

Qualifications and Experience

• Master’s Degree in Healthcare/related field or Medical Degree required.
• Background as a licensed caregiver (RN) required or another equivalent licensure such as MD, APN, etc.
• 5+ years of leadership experience with a minimum of 5 years in organizational clinical quality improvement and patient safety.
• Knowledge of various aspects of quality and process improvement through IHC, IHI, Lean Systems management and other techniques.
• Track record of establishing collaborative relationships with physicians, clinical and administrative leadership, vendors, external agencies, and internal customer at every organizational level.
• Superb communication and presentation skills accompanied by the ability to analyze and present data to influence behavior, foster innovation, promote best practices, and drive organizational change.
• Proven relationship building skills and the ability to forge relationships with the organization’s highly credentialed medical staff and clinical and administrative leadership.
• A results orientation and the ability to function autonomously, lead through others, and perform optimally within a complex, matrixed, and team-driven environment.
• Leadership style that is clinically credible and based on relationship building, influence, conviction, innovation, and unequivocal professional and personal integrity.

Schedule

This position follows a full-time schedule. Flexibility may be required based on patient care and operational needs.

Benefits

Benefits eligibility and offerings vary based on employment status and applicable plan requirements. Eligible employees may have access to:

• Medical, dental, and vision coverage
• Employer-paid life and AD&D insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match, subject to eligibility requirements
• Paid Time Off (PTO), which may increase with years of service
• Employee discount at the Humboldt Park Health Wellness Center
• Education reimbursement, subject to eligibility requirements
• Employee wellness programs
• Additional voluntary benefits
• Opportunities for additional shifts, where applicable

Benefits, eligibility, and employer contributions are subject to the applicable plan documents, employment status, and organizational policies.

Compensation

Pay Range: $160,000-$180,000 annually

The pay range represents the budgeted compensation range for this position. Final offers may vary based on job-related factors, including qualifications, education, experience, skill set, internal equity, applicable policies, and other factors permitted by law.