Job Description

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Opportunity

AI is not a feature at OKX. It is the next fundamental layer of how we serve users, operate at scale, and maintain trust in a regulated, global market.

We are hiring a Senior Director/Vice President of Product, AI & Agent to own OKX's full AI product agenda — outward, through a crypto-native AI assistant that transforms how users experience our platform; and inward, through agentic systems that make our operations intelligent, auditable, and scalable. This is a single role with a unified mandate: building the AI layer that defines OKX's next decade.

What You’ll Be Doing

User-Facing AI Lead the strategy and execution of OKX's conversational AI assistant — an experience that lets users onboard, trade, stay informed, and get support through natural language. You will define what this product is, how it earns user trust, and how it deepens over time.

Operational AI & Agent Systems Own the agentic AI roadmap for OKX's internal functions — compliance, risk, fraud, and operations. You will identify the highest-leverage workflows, lead their systematic transformation into agent-driven systems, and ensure every output is traceable and regulatorily defensible.

AI Platform Own the product design of shared infrastructure that powers both mandates — orchestration, evaluation, safety architecture, and the governance layer that makes AI products configurable and auditable across all markets.

What We Look For In You

12+ years in product & tech, with 5+ years in a senior leadership role owning technically complex products at scale
Proven track record shipping conversational AI or agentic AI products — as the owner, not a contributor
Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design
Experience operating in regulated environments where auditability and explainability are hard requirements
Strong consumer product instinct alongside operational product rigor
Fluency in financial markets and what it takes to earn user and institutional trust
Executive-level communication in English and Mandarin

Nice-To-Haves

Background in crypto, fintech, or financial services at global scale
Graduate degree in a technical field
Experience with successful Conversational AI or Agentic AI products

Why this role

OKX operates at a scale where the gap between what AI can do and what we have built is still enormous. This role exists to close that gap — on both sides of the platform, simultaneously. If that is the kind of problem you want to own, we want to talk.

Perks & Benefits

Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!

#LI-VW1 #ONSITE

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice

About OKX

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom.

OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps).

OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

We believe in good sportmanship and the pursuit to be better. You may see our OKX logo neatly fitted on the McLaren F1 cars, Manchester City FC team shirts, or at the Tribeca Film Festival celebrating artists and creators. Wherever you may find us, you will notice our pursuit of making our world more efficient, transparent, and connected.

To learn more about OKX, download our app or visit: www.okx.com

UK users follow: https://www.linkedin.com/company/okxuk/

Learn more about working at OKG, the business group developing OKX, our Digital Assets Exchange, our Web3 portal and blockchain ecosystems: bit.ly/WorkingatOKG

Industry

IT & Software

Company Size

5,001-10,000 employees

Headquarters

Everywhere

Year Founded

Unknown

Website

okx.com

Social Media

Vice President of Product, AI and Agent