Job Description

VISION:

The VP of Operations position will effectively steer the Commercial Construction Business Units towards success, ensuring that all Business Units remain competitive while enhancing profitable growth, driving unwavering support to our people and providing efficient and responsive solutions to the needs of all or clients through operational excellence.

OVERALL RESPONSIBILITY:

This person will cultivate a culture of collaboration and empowerment, ensuring that every team member feels valued and motivated to contribute their best. By leveraging innovative practices and advanced technologies this position will strive for unparalleled operational efficiency. This position will be heavily focused on continuous improvement in all areas of the Operational side of our business. participate in, support and drive the outcome of our strategic plan. Moreover, the VP of Operations will instill the commitment to our people, operational excellence and sustainable profitable growth to drive every commercial project.

1. ORGANIZATIONAL STRUCTURE:

a. Reports to Executive Vice President of Commercial Operations

b. Coordinates and collaborates with Corporate Services Department Directors

1. OPERATIONAL RESPONSIBILITIES:
2. Run key business unit meetings and ensure metrics are set and met and processes followed such as project forecast meetings and audits.
3. Assist in developing strategic and tactical goals; drive goals to completion (create timelines, assign owners, monitor progress, anticipate and remove obstacles, contribute to the success, leverage strengths, address performance concerns, celebrate success)
4. Create, contribute to, and manage data and analytic processes
5. Contribute to creation of meaningful metrics and drive accountability, consequences, and celebrations
6. Understand and support total customer experience, resolve problem, drive continuous improvement.
7. Assist in problem resolution, driving consistency and ensuring adherence to company-wide procedures and processes
8. Remove obstacles and barriers that hinder operations
9. Act as a sounding board, mentor, teacher and confidant in decision-making and assist in the significant opportunity assessment and risk management decisions.
10. Ensure that the organization is focused on learning, improving and reinforcing what success looks like when complications exist
11. Be highly visible and approachable as demonstrated by resolving problems and contributing to success both for the business unit and the Company.
12. EXPERIENCE/SKILLS:
13. Education: Bachelor’s degree in Construction Management, Civil Engineering, or related field.
14. Experience: 10-15 years in related role as an Operations Manager for a Commercial Construction Company with revenue of $1B+.
15. Leadership Skills:

Customer Focused

Strategic and Tactical Thinker: Mental acuity to learn, anticipate, and solve problems quickly, understand business terms; retain and recall information that aids in decision-making and execution, question the status quo and analyze facts deeply.

Strong communication: broad vocabulary, understands their own emotions to empathize and connect with others; assertive with making decision and controlling situations. Demonstrated presentation, written, and verbal communication skills

Process-oriented: Organized, flexible, demonstrated ability to comprehend and use numbers and symbols for business understanding and to develop and drive business procedures. Mechanical interest in knowing how processes, technologies and methodologies work.

People oriented: assertiveness and mental toughness to withstand criticism while showing empathy and guiding people and team in the right direction.

Organized: Demonstrated, consistent excellence at planning and organizing. Adapt well to change and motivated to drive profitable, organizational growth.

Coach: Encourage every employee and leaders to work at their maximum potential. Able to motivate, flexible and inclusive,

Technology: Proficiency with hardware and software tools to empower data-driven decisions

Construction: Proven experience leading leaders and teams in the construction industry, related market knowledge, vocational relevance.

COMPANY BENEFITS:

• Employer-paid medical (HDHP) + preventive care
• Dental, vision, Rx & FSA options
• Employer-paid life, AD&D, STD & LTD
• Voluntary supplemental insurance options
• Parental leave & EAP support
• Tuition reimbursement
• 401(k) with 100% employer match up to 10% + bi-annual bonuses
• Generous paid time off (holidays, PTO, bereavement, volunteer)
• Community sponsorships & involvement
• Employee appreciation events & celebrations
• Company-paid trainings & certifications

Equal Opportunity Employer/Veterans/Disability

Wharton-Smith provides equal opportunity to qualified disabled veterans, Pre-JVA special disabled veterans and individuals with disabilities to online application systems by making reasonable accommodation to ensure equal access for submitting to job openings. (i.e., wheelchair accessibility, website accessibility, etc).

Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.