Job Description

At Planned Parenthood of Wisconsin, Inc. (PPWI), we work to provide quality, affordable health care services, comprehensive education, and strong advocacy. We serve over 60,000 patients annually in 18 health centers statewide, making us the largest and most trusted reproductive health care provider in Wisconsin. Our goal is to help keep Wisconsin safe, healthy and strong!
This is an excellent hybrid opportunity for a Vice President of Marketing and Communications (40 hours/week) at our Administration Offices in Milwaukee or Madison, WI and remote.
As part of our comprehensive benefit package, we offer: - Company contribution toward medical insurance deductible - Generous Paid Time Off - 12 Days of Holiday Pay - Immediate 401(k) Vesting with up to 6% company contribution - Paid Parental Leave - Tuition Assistance - Public Service Loan Forgiveness Program
PPWI’s compensation philosophy is rooted in equity. Starting offers are determined by both the candidate’s applicable experience and internal equity. The Vice President of Marketing and Communication pay starts from $129,189 annually.
Additional $ 1.50 per hour for bilingual (English/Spanish)

Purpose of Position:

The Vice President of Marketing and Communications leads a team of communications and digital specialists, public relations and marketing professionals, and external marketing/design firms that support the Planned Parenthood of Wisconsin brand internally and externally. The role integrates earned, owned, paid and organic media, sets out the overall communications strategy for public policy campaigns, organizational advertising, outreach events, and internal communications across departments. The role centers the staff, patient, and community member experience to support an overall sense of belonging to the organization. The position plays a key leadership role translating cross-functional strategic initiatives into actionable plans that create clarity, consistency, and trust across staff, board, patient, donor, partner, and supporter audiences.

Knowledge, Skills and Abilities:

• Must support the mission of Planned Parenthood of Wisconsin and be committed to a culture of collaboration and excellent customer service.
• Must have a demonstrated commitment to the values of diversity, equity, inclusion, and belonging.
• Must show a demonstrated ability to communicate a range of topics impacting organizational brand and targeted audiences such as health care services, public health outcomes, fund development and educational programming, public policy and legal proposals and impacts.
• Must have an ability to develop organization-wide marketing and communication strategies.
• Must have demonstrated expertise in media relations, rapid response, and crisis communication.
• Experience with MS365 applications.
• Experience with project management tools/systems.
• Must have a strong understanding of the evolving dynamics of communications and narrative building.
• Must show an ability to balance multiple projects.

Education and/or Experience:

• Bachelor’s degree in policy, communications, journalism, political science, psychology or related field required.

• Minimum of 8–10 years of progressive communications experience, including roles in public relations, communication, marketing, and executive–level leadership.

• Experience in the fields of health care delivery and innovation, reproductive health, public health, government programs, advocacy and public policy, or litigation preferred.

• An equivalent combination of education and experience from which comparable knowledge and abilities can be acquired may be considered.

• Must have demonstrated supervisory experience.

Supervisory Experience:

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is predominantly sedentary with intermittent (15% or less of time in typical week) standing and walking.
• May require lifting and/or carrying objects weighing up to 2 pounds.

Other Physical Requirements:

• Repetitive motions of hands and wrists related to typing on a keyboard and using a mouse.

Vision and Hearing Abilities:

• Close vision
• Distinguish color
• Speaking
• Hearing

Working Conditions:

This position is generally performed in an office environment but involves interruptions. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations, however, may be made to enable individuals with disabilities to perform said essential functions.

Other environmental and/or working conditions:

Normal noise levels

Working Hours:

Occasional evening and/or weekend hours may be necessary.

Driving Conditions:

This position may include occasional travel. Must have access to transportation. If driving personal vehicle, a valid driver's license and auto insurance in accordance with agency liability standards is required

ESSENTIAL DUTIES & RESPONSIBILITIES:

Provide Strategic Leadership and Oversight of Marketing & Communications Department

• Create internal and external communications priorities for audiences including patients, supporters, partner organizations and donors that are informed by and aligned with agency mission and strategic goals.
• Support senior leadership by developing partnerships to inform and support PPWI projects across departments.
• Lead the development and execution of the organization-wide paid marketing strategy in alignment with PPWI’s mission and annual priorities.
• Oversee annual and quarterly planning, workflows, staffing, and resource allocation for the department.
• Establish goals that measure impact on patient acquisition, engagement, internal communication effectiveness, and brand trust.
• Ensure the department’s use of technology, digital tools, and shared systems improves collaboration and eliminates inefficiencies

Build Internal Communications & Organizational Alignment Strategies/Plans

• Ensure timely, transparent, and consistent internal communications that support staff stability, alignment, and trust.
• Oversee internal messages related to organizational change, cross-department updates, and leadership communications.
• Develop a plan for and oversee the strengthening feedback loops to ensure staff input informs decisions and communication improvements.
• Collaborate closely across departments to ensure integrated communication strategies.

Create and Support Brand, Marketing & Digital Strategy

• Direct the creation and implementation of multi-channel marketing campaigns to increase patient volume, awareness of new services, and digital booking success.
• Ensure PPWI’s websites, digital platforms, and patient communications reflect accurate, accessible, and up-to-date information.
• Oversee social media growth, digital advocacy, influencer partnerships, and paid advertising strategies

External Communications & Rapid Response

• Lead proactive and reactive media strategies to strengthen PPWI’s reputation and respond to shifts in abortion access, political landscapes, and public health issues.
• Lead communications response to crisis situations, develop crisis comms plans for the organization and oversee the execution of external communications from messengers across departments.
• Serve as a key spokesperson or oversee preparation of other executive leaders for media engagement and public speaking events.
• Oversee the staff and systems that build and maintain relationships with media outlets, partners, and coalition organizations.

Coalition, partner engagement, and fund development support

• Build and advance PPWI’s storytelling strategy, ensuring patient-supporter stories are collected, developed, and used ethically to advance advocacy, fundraising, and public awareness.
• Oversee content development that strengthens community trust, reduces stigma, and supports PPWI’s advocacy and education initiatives.
• Provides cross-functional leadership on external relations strategies for executive office, outreach and development departments.
• Other duties as assigned

Any job offer will be contingent upon the results of a background investigation.

PPWI is an equal opportunity employer committed to diversity in the workplace.